DE033758-Order to Cash Ops Manager

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Order to Cash Ops Manager WORK SETUP: Return to Office OVERALL PURPOSE: The role is responsible for driving operational excellence, ensuring financial integrity, managing client and stakeholder relationships, and leading high-performing teams. The successful candidate will have strong expertise in general accounting, financial close, reconciliations, reporting, and controls. RESPONSIBILITIES: Service Delivery & Operations Management Manage end-to-end RTR operations, including: • General Ledger Accounting • Journal Entry Processing • Account Reconciliations • Fixed Assets Accounting • Intercompany Accounting • Financial Close & Consolidation • Financial Reporting • Ensure achievement of service delivery commitments, including SLA, KPI, quality, and productivity targets. • Monitor operational performance and implement corrective actions to address delivery challenges. • Manage escalations and resolve complex operational issues in a timely manner. Financial Controls & Compliance • Ensure compliance with accounting standards, company policies, and internal control requirements. • Support internal and external audit activities and ensure timely closure of audit actions. • Drive accurate and timely completion of month-end, quarter-end, and year-end close activities. • Maintain strong governance around financial reporting and data integrity. Stakeholder & Client Management • Act as a key point of contact for clients and business stakeholders. • Lead governance discussions, operational reviews, and performance reporting sessions. • Build trusted relationships with cross-functional teams, including Controllership, FP&A, Treasury, Tax, and Compliance teams. • Provide insights and recommendations to support business decision-making. People Leadership • Lead, coach, and develop RTR professionals across multiple processes. • Drive employee engagement, capability development, succession planning, and performance management. • Foster a culture of accountability, collaboration, and continuous learning. • Support talent acquisition, onboarding, and workforce planning activities. Continuous Improvement & Transformation • Identify and implement process improvement opportunities to enhance efficiency and customer satisfaction. • Drive automation, standardization, and simplification initiatives. • Utilize data analytics and operational metrics to drive informed decision-making. • Participate in transition, migration, and transformation projects as required. Risk Management & Governance • Identify operational risks and implement mitigation strategies. • Ensure business continuity and operational resilience plans are maintained. • Support compliance with regulatory and organizational governance requirements. OTHERS: Project Shift Schedule: Mid Shift Project Rest Day: Weekends Off Project/Team Location: Mandaluyong, Robinsons Cybergate Tower 2

SKILL AND QUALIFICATIONS: • At least 12 years relevant work experience in OTC; 10+ years supervisory experience

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