Industry & Enterprise – Banking -  Business & Technology Delivery Manager

• Provide strategic direction for the Corporate Actions function, ensuring alignment with business objectives.  

• Lead, mentor, and develop a high-performing team, fostering a culture of accountability and continuous improvement.  

• Drive automation and process enhancements to reduce manual intervention and improve scalability.  

• Oversee the end-to-end processing of voluntary and mandatory corporate actions (e.g., dividends, mergers, spin-offs, tenders, proxy voting).  

• Ensure accurate reconciliation, entitlement calculations, and timely settlement of corporate action events.  

• Monitor and mitigate operational risks, ensuring compliance with industry regulations (e.g., SEC, DTCC, ISO standards).  

• Act as the primary escalation point for complex corporate action issues, resolving discrepancies with custodians, brokers, and clients.  

• Partner with Technology, Middle Office, and Front Office teams to enhance systems and workflows.  

• Represent the firm in industry forums, staying abreast of market changes and best practices.  

• Implement robust controls to prevent financial losses due to corporate action errors.  

• Ensure adherence to internal policies, SLAs, and regulatory requirements.  

• Conduct periodic audits and reviews to maintain data integrity and operational resilience.  

• Develop KPIs and metrics to track team performance and operational efficiency.  

• Present executive-level reports on corporate actions processing, risk exposure, and process improvements.  

• Education: Bachelor’s degree in Finance, Business, or related field; MBA or CFA preferred.  

• Experience: 10+ years in securities operations, with at least 5 years in a leadership role managing corporate actions.  

• Technical Skills:  

• Deep knowledge of global corporate action types and market practices (SWIFT, DTCC, ISO 15022/20022).  

• Proficiency with corporate action platforms (e.g., Bloomberg, Broadridge, SmartStream, Euroclear, Clearstream, S&P).  

• Strong understanding of settlement processes (DTC, Euroclear, Clearstream).  

• Soft Skills:  

• Exceptional leadership, communication, and stakeholder management skills.  

• Analytical mindset with a focus on risk management and process optimization.  

• Ability to thrive in a fast-paced, deadline-driven environment.  

• Experience in asset management, investment banking, or global custodian operations.  

• Familiarity with AI/ML applications in corporate actions automation.  

Visit us at www.accenture.com 

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