Industry X – Aftersales Consultant (GN)

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OtherConsultant

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Quick Summary

Key Responsibilities

Experience of working in aftermarket service operations space across areas like warranty optimization, after market spare parts optimization including parts pricing,

Technical Tools

OtherConsultant

What We Offer

~2 min read

✓Employment contract (Umowa o pracę)

✓Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.

✓A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).

✓Employee Assistance Program - legal, financial, and psychological consultations.

✓Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.

✓Paid employee referral program.

✓Private medical care, life insurance.

✓Access to the WorkSmile platform (possibility of using a wide range of products and services, including the Multisport card).

Requirements

~1 min read

Thrive in a dynamic, international, and multicultural environment, embracing challenges as opportunities and committed to your constant progress.
Opportunity to gain exceptional on Polish market, skills, knowledge and experience on large scale international projects fostering your development and unique skillset

The unique chance to work in a global network using only state-of-the-art tools and technologies and gaining one of a kind experiences with best know-how, with broad access to certifications and professional industry-recognized trainings dedicated to ongoing improvement and dynamic professional growth.

Experience of working in aftermarket service operations space across areas like warranty optimization, after market spare parts optimization including parts pricing, parts inventory and supply chain management, most preferably in industrial or automotive
Strong experience with SAP SD/CS or related modules (at least Key User) and perfect knowledge of related business processes with main focus aftersales, especially warranty management, spare parts management
Proven ability to work creatively and analytically in a problem-solving environment
Project Management skills and proficiency in analyzing and translating Business Requirements to Technical Requirements and IT Architecture;
Experience in Project Management activities including planning, deliverables development, project execution monitoring, managing stakeholders’ relationships, mitigating risks and managing change requests
Change Management in review of existing processes and procedures, definition of future state processes, development of training material and delivery of training sessions to business users.
Excellent Business English communication skills (written & spoken). Knowledge of German or French would be appreciated
Analytical and quantitative skills and the ability to use hard data and metrics to back up assumptions and develop business cases, including ability to clearly communicate these data insights to others.
Experience in developing analytics model to drive cost to serve optimization in the service operations space and understanding of manufacturing processes is well received
Ability to work in a rapidly changing environment where continuous innovation is desired.

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.