Integration Engineer

Project Role : Integration Engineer
Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements.
Must have skills : ServiceNow
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Integration Engineer, a typical day involves offering expert guidance on business and system integration to support clients in deploying efficient solutions. This role requires understanding client requirements deeply and translating them into practical business and technological strategies. The day includes leading discussions on transformation initiatives, mapping the customer journey, and designing functional and application frameworks that align with business objectives. The Integration Engineer ensures that the technology solutions implemented accurately reflect the needs and goals of the business, fostering seamless integration and enhanced operational effectiveness.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead cross-functional collaboration to ensure alignment of integration strategies with overall business goals.
- Mentor junior team members to support their professional growth and enhance team capabilities.
- Continuously evaluate and improve integration processes to optimize efficiency and effectiveness.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow.
- Strong knowledge of integration frameworks and middleware technologies related to ServiceNow.
- Experience in designing and implementing APIs and web services for seamless system connectivity.
- Ability to troubleshoot and resolve complex integration issues across diverse platforms.
- Familiarity with data mapping, transformation, and workflow automation within ServiceNow environments.
- Excellent problem-solving skills with a focus on delivering scalable and maintainable integration solutions.

Additional Information:
- The candidate should have minimum 5 years of experience in ServiceNow.
- This position is based at our BDC14A - STPI office.
- A 15 years full time education is required.

15 years full time education

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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