Integration Engineer

Project Role : Integration Engineer
Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements.
Must have skills : ServiceNow IT Service Management (ITSM)
Good to have skills : ServiceNow Configuration Management Database (CMDB), JavaScript
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Custom Software Engineer, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that the applications meet the required specifications and standards. You will engage in problem-solving activities, providing innovative solutions to enhance the functionality and performance of the applications. Additionally, you will oversee the development process, ensuring that the team adheres to best practices and delivers high-quality results. Your role will also include mentoring junior team members and facilitating communication between stakeholders to align project goals and expectations.

Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor project progress and ensure timely delivery of milestones.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Service Management.
- Experience with JavaScript, HTML, CSS for customizing ServiceNow applications.
- Understanding of the ServiceNow architecture and modules.
- Familiarity with ServiceNow administration and development.
- Proficiency in JavaScript (client-side and server-side).
- Knowledge of Glide API (GlideRecord, GlideAjax, GlideForm, GlideSystem, etc.).
- Experience with Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Scheduled Jobs.
- Experience with CMDB (Configuration Management Database).
- Building and customizing workflows using the Flow Designer and Workflow Editor.
- Knowledge of ServiceNow Orchestration.
- Knowledge of relational databases and SQL queries.
- Hands-on experience in integrating ServiceNow with other systems.
- Good To Have Skills: Experience with ServiceNow scripting and automation tools

Additional Information:
- The candidate should have minimum 5 years of experience in ServiceNow IT Service Management (ITSM).
- This position is based at our Chennai office.
- A 15 years full time education is required.

15 years full time education

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com