Onsite Lead Service Engineer 6503285

• →Operational and technical lead
  • →Coordinate Field Services delivery and participate in KT activities
  • →Serve as the primary operational liaison with the client
  • →Provide day to day team direction and delivery oversight
  • →Escalate risks and maintain accountability for service delivery
• →Workplace and End User Support
  • →Support PCs, laptops, mobile devices, peripherals, and workplace equipment
  • →Assist with video conferencing systems, monitors, printers, phones, and projectors
  • →Install set up and maintain devices and standard software (Windows, Microsoft 365, iOS)
  • →Troubleshoot basic hardware software and connectivity issues
  • →Provide friendly customer focused support to end users Support walk up IT desks or kiosks when required
  • →Smart Hands and Infrastructure Support Provide smart hands support for servers network devices and site equipment under remote guidance
  • →Assist with cabling patching and basic rack activities
  • →Support simple PDU connections following instructions
  • →Help with basic router and switch installations
  • →Assist with datacenter related tasks and backup activities Asset and Service Management
  • →Update asset and CMDB records
  • →Handle tickets and requests in ITSM systems
  • →Support inventory management and spare parts handling Perform device decommissioning and disk wipe tasks

• A minimum of 6 years of experience in an IT support role
• A minimum of 1 year of experience serving as the primary operational liaison with the client
• A minimum of 1 year of experience providing day to day team direction and delivery oversight
• High School Diploma or GED

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 11/13/2026.

Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:

Accenture Flex Jobs

California                                           $55 to $65

Colorado                                            $55 to $65

Connecticut                                       $55 to $65

District of Columbia                         $55 to $65

Illinois                                                 $55 to $65

Maine                                                 $55 to $65

Maryland                                           $55 to $65

Massachusetts                                 $55 to $65

Minnesota                                         $55 to $65

New York                                           $55 to $65

New Jersey                                        $55 to $65

Ohio                                                    $55 to $65

Virginia                                               $55 to $65

Washington                                       $55 to $65

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