Salesforce Business Analyst (ScrumMaster + SF Admin CRT101 certified)

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OtherSalesforce Business Analyst

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Quick Summary

Key Responsibilities

The Business Analyst shall apply knowledge of Salesforce capabilities and limitations to guide implementations of the System Engage stakeholders and end-users to grasp needs, issues,

Technical Tools

OtherSalesforce Business Analyst

The Group

The Accenture Salesforce Business Group (SFBG) is THE trusted leader in designing, implementing, and driving transformational experiences with Salesforce solutions. Powered by our world-class global delivery, our obsession with industry-led innovation is balanced with data-driven results, solving our clients’ most complex problems.

The strength of the SFBG lies in the deep expertise of our people across our businesses – Strategy and Consulting, Technology and Operations services and Accenture Song. Our strong, vibrant Salesforce community attracts and retains the best talent, who help clients build future-ready businesses and unlock significant value.

Salesforce solutions and offerings

1. B2B Sales Solutions

2. Salesforce Industry Solutions

3. Accenture + MuleSoft

4. Clarifying the clutter

5. Reimagine services

6. Salesforce sustainability

7. Accenture + Tableau

Responsibilities

~1 min read

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The Business Analyst shall apply knowledge of Salesforce capabilities and limitations to guide implementations of the System
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Engage stakeholders and end-users to grasp needs, issues, and desired outcomes. Document insights in concise reports, preparing business use cases, scope, and functional requirements.
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Collaborate with developers and architects to define technical and functional specifications for new systems or enhancements. Develop user stories and process flows to visualize solutions.
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Communicate technical constraints to users and seek alternative solutions collaboratively.

Diploma, with at least two (2) years’ experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.
Certified Scrum Product Owner or Certified Scrum Master or equivalent.
Business Analyst shall be a Salesforce Certified Business Analyst and have passed/obtained the following Certifications: Salesforce Administrator Exam (CRT101).

Optional

Prior experience in Omniscript/Omnistudio

All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development.  You’ll also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.