SAP Functional Consultant (Logistics / After-Sales)

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Functional ConsultantBusiness Analysis & Process

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Quick Summary

Key Responsibilities

End-to-End Process Understanding Support and optimize business processes across the full lifecycle of logistics/after-sales operations (e.g., service, warranty, claims, order flow).

Technical Tools

Functional ConsultantBusiness Analysis & Process

We are looking for a skilled SAP Functional Consultant to support business processes in the logistics and after-sales domain. The role focuses on ensuring end-to-end process consistency, supporting market rollouts, and enabling smooth integration between SAP and adjacent systems.

You will work closely with business stakeholders, IT teams, and global delivery units to design, validate, and deploy scalable solutions across multiple markets.

Responsibilities

~1 min read

→End-to-End Process Understanding
- →Support and optimize business processes across the full lifecycle of logistics/after-sales operations (e.g., service, warranty, claims, order flow).
- →Ensure consistent status handling, issue resolution, and process transparency.
→Business Rules & Process Validation
- →Translate business policies and rules into functional SAP requirements.
- →Validate eligibility logic, data consistency, and compliance with defined business constraints.
→Cross-Process & Campaign Integration
- →Understand how different business initiatives (e.g., campaigns, service programs) impact operational processes.
- →Ensure proper functional alignment between process variants.
→Finance & Reconciliation Alignment
- →Ensure consistency between operational processes and finance postings.
- →Support reconciliation logic, data integrity, and alignment between business and finance views.
→Market Rollout & Localization
- →Adapt global templates to local market needs.
- →Participate in rollout activities, including preparation, deployment, and hypercare support.
→Cross-System Process Mapping
- →Collaborate with multiple system owners to ensure clarity of data ownership and process responsibilities.
- →Support integration scenarios from a functional perspective.
→Testing & Business Validation
- →Define and execute functional test scenarios.
- →Support UAT cycles, including test data preparation and validation of business outcomes.

Requirements

~1 min read

Strong experience as a Functional Consultant in SAP, preferably in Logistics / After-Sales / Service domains
Solid understanding of end-to-end business processes and their system representation
Experience in process rollout and localization across markets
Experience to prepare Fit/GAP documents and Refine (prepare) requirements for developers
Good knowledge of integration points between SAP and other enterprise systems
Ability to translate business requirements into functional specifications and test scenarios
Experience supporting UAT and business validation activities

Nice to Have

~1 min read

Experience with system migration or legacy transformation projects
Exposure to reporting/analytics environments related to operations or after-sales
Understanding of roles & authorization models from a business perspective
Experience in global transformation programs or multi-market rollouts

What We Offer

~1 min read

✓Cafeteria - Budget for benefits based on your choice

✓Refer-a-Friend - get a bonus in the employee referral program

✓Flexible working arrangements (Flex-work, Telework)

✓Wide range of leading-edge training (including language courses)

✓AYCM sports pass card

✓Family oriented benefits

✓Competitive compensation package, paid overtime, and insurance

✓Company shares on discount price

✓Employee assistance program (counseling by mental health therapist, legal or financial advice

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

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