ServiceNow Business Process Consultant

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OtherBusiness Process Consultant

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Quick Summary

Key Responsibilities

ITSM, ITOM, FSM, SPM, CSM, HR, Security, Asset Management (HAM/SAM), Platform/Integration, Portal/UI, GRC• Understand and utilize ServiceNow methodologies, collateral and accelerators • Gather,

Technical Tools

OtherBusiness Process Consultant

A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others.  Choose Accenture and make delivering innovative work part of your extraordinary career!

The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.

If you have experience on ServiceNow and expertise in architecting and designing solutions, and helping clients develop innovative solutions that always offer the best customer experience and optimize internal interactions, then we want to meet you.

You’ll have an opportunity to shine and work collaboratively with a very strong ServiceNow team across Canada, helping our clients leverage the power of technology to address their pressing business needs.

Responsibilities

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→Completion of a recognized post-secondary program in Business or Information Technology
→4 or more years of hands-on implementation experience with ServiceNow
→Previous experience in ServiceNow upgrades
→Previous experience with one or more ServiceNow modules
→Superior facilitation and presentation techniques
→Strong teamworking skills
→Ability to professionally represent Accenture with clients
→English is required for this position as this role will regularly interact with English-speaking stakeholders across Canada. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.
→Bilingual - English and French is required for the role.

Requirements

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ServiceNow Certified System Administration designation
Certifications in one or more ServiceNow modules
Strong spoken and written communication skills in English and French
Secret clearance eligibility

What We Offer

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.