Trust & Safety Specialist (Content Moderator) with Italian and English

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OtherTrust & Safety Specialist

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Quick Summary

Key Responsibilities

Review, classify and/or remove, work with, view, or proactively engage with content according to client guidelines,

Requirements Summary

Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication, and Italian skills (min.B2 level) Ability to perform duties objectively,

Technical Tools

OtherTrust & Safety Specialist

Responsibilities

~2 min read

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Review, classify and/or remove, work with, view, or proactively engage with content according to client guidelines, using specific tools and channels
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Understand and remain updated on changing client policies and guidelines Stay up-to-date with industry trends, identified generative AI shortcomings and advancements in content moderation and/or responsible AI regulations, governance, policy, and consulting work.
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Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
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Develop and execute prompt strategies to interrogate large language models on various topics related to responsible AI, including medical advice, legal advice, and other sensitive areas.
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Analyze the model's responses for appropriateness, inappropriateness, refusal to answer, or appending disclaimers to the response according to client definitions and guidance.
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Collaborate with other team members to create a comprehensive understanding of responsible AI issues based on a model's responses.
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Contribute to the development of best practices and guidelines for content moderation and responsible AI governance and policy.

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Requirements

~1 min read

Strong coping, emotional resilience, and stress-management skills
Excellent comprehension, communication, and Italian skills (min.B2 level)
Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
Strong attention to detail
Comfort synthesizing and analyzing information from multiple streams
Strong critical thinking and decision-making skills

Deep familiarity and passion for responsible AI, the internet, internet platforms, and internet culture
High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported

The position is fully office‑based and conducted exclusively from our office in Kraków (Lublańska Street). Due to client-specific requirements, hybrid or remote work is not possible for this role.

Full-time employment contract.

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.