Team Lead, Card Settlement

To supervise and authorize settlements and support Unit Head in providing quality service to partners in the area of settlement of transactions

• First degree in any Discipline with a minimum of Second-Class honors.

• Relevant Masters’ degree will be an advantage

• →Understanding of governing principles and rules of card settlements.

• →Clear understanding of Visa, Verve, Afrigo, Amex and Mastercard settlement process and procedures.
• →Ensure timely settlement of card transactions.
• →Balance incoming and outgoing transaction report against settlement values received from the associations (Switches).
• →Ensure correct entries to relevant settlement, expense or revenue accounts daily.
• →Responsible for ensuring that existing internal controls and regulatory policies over the settlement process are strictly adhere to.
• →Ensure the merchant transactions are posted into appropriate GL and account.
• →Ensure that suspense accounts are cleared daily.
• →Ensure that all regulatory reports are rendered as at when due.
• →Ensure accurate and timely merchant settlements
• →Ensure prompt processing of charge backs to avoid exposure.
• →Ensure prompt processing of credit cards settlement and repayment files daily.
• →Ensure DTS and credit cards reconciliation.
• →Responsible for championing of automation of Settlement processes.
• →Analyse Settlement data to identify trends, issues and areas for improvement.
• →Ensure regular training and guidance to settlement officers.
• →Foster strong relationships with partners and other stakeholders
• → Identify and mitigate potential risk in settlement processes.

• Sound card settlement-specific knowledge.

• Ability to convey factual information clearly and accurate.
• Ability to interpret and analyze data effectively.
• Excellent follow up skill.
• Effective communication skills. Good verbal and written skills.
• Ability to remain calm under pressure methodical, organize, accurate and pays attention to details.
• Customer service oriented.
• A general knowledge of accounting principles.

A recognized professional certification will be an added advantage

Minimum of 6 years relevant experience and exposure in the marketing of financial services, will be an added advantage