Disability Support Worker-Braybrook, VIC

• Morning Shift 1: 6:00 am – 9:00 am, Monday to Friday.

• Morning Shift 2: 7:00 am – 11:00 am, Monday to Friday.

Applicants should clearly indicate their availability for these shifts when applying.

This is a high-responsibility support role requiring confidence in supporting complex physical and communication needs. The successful candidate must consistently follow participant-specific support plans, clinical guidance, swallowing guidelines, manual-handling procedures and emergency response protocols.

The ideal candidate will be calm, observant, reliable and safety-focused, with a strong understanding of structured routines, accurate documentation and continuity of care.

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  Provide respectful personal care, including toileting, continence support, dressing and personal hygiene.

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  Provide safe mealtime assistance in accordance with the participant's dysphagia management and mealtime management plans.

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  Recognise signs of choking or aspiration and respond promptly in accordance with emergency procedures and current first-aid practices.

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  Provide medication assistance in accordance with the participant's support plan and ACCORD CARE procedures.

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  Perform one-person ceiling-hoist and sling transfers safely and in accordance with the participant's manual-handling plan.

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  Support the safe use of the participant's powered wheelchair and shower commode.

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  Assist with positioning, mobility and pressure-care requirements as directed.

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  Use non-verbal and alternative communication methods to understand and support the participant's choices, preferences and needs.

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  Follow Positive Behaviour Support strategies and use proactive early-intervention approaches.

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  Complete clear and accurate progress notes, incident reports and handover documentation.

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  Follow emergency evacuation procedures for a non-ambulant participant.

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  Maintain a safe, respectful and well-organised support environment.

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  Work collaboratively with the participant, family, support team, clinical staff and allied health professionals.

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  Follow ACCORD CARE policies, NDIS Practice Standards and all participant-specific support plans.

• Previous experience supporting people with cerebral palsy, severe intellectual disability or complex support needs.

• Experience supporting participants with dysphagia and a high risk of choking or aspiration.

• Demonstrated ability to follow Mealtime Management Plans and swallowing guidelines.

• Confidence responding to choking incidents, medical concerns and other emergencies.

• Experience providing medication assistance and completing medication records.

• Experience using ceiling hoists, slings, powered wheelchairs and shower commodes.

• Strong personal care, toileting and continence-support skills.

• Experience supporting people who use non-verbal or alternative communication.

• Understanding of Positive Behaviour Support and proactive early-intervention strategies.

• Strong observation, written communication and documentation skills.

• A respectful, patient and person-centred approach.

• Reliability and punctuality, with the ability to consistently attend early morning shifts.

• Certificate III or IV in Individual Support, Disability or a related qualification, or equivalent relevant experience.

• Current NDIS Worker Screening Check.

• Current Working with Children Check, where required.

• Current First Aid and CPR certificates.

• Current medication-assistance training.

• Current manual-handling and hoist-transfer training, or demonstrated relevant experience.

• Valid Australian driver licence.

• Evidence of current Australian work rights.

• Willingness to complete participant-specific training and competency assessments before commencing independent shifts.

• Dysphagia and mealtime-management training.

• Experience supporting a non-ambulant participant.

• Experience with emergency evacuation procedures for participants with restricted mobility.

• Experience supporting people with complex or non-verbal communication needs.

• Experience working in Supported Independent Living or complex in-home support environments.

• Previous experience working for an NDIS provider.

Please submit your resume outlining your relevant disability-support experience.

In your application, please specify which shift you are available for: 6:00 am – 9:00 am, 7:00 am – 11:00 am, or both, and confirm your availability from Monday to Friday.

Highlight any relevant experience with dysphagia, mealtime management, choking response, medication assistance, ceiling-hoist transfers, personal care, continence support, non-verbal communication and supporting non-ambulant participants.

Only applicants who can meet the required shift commitments and demonstrate relevant complex-care experience will be considered.