Service Administrator

We are looking for someone who takes pride in their work, has excellent attention to detail and can manage competing priorities confidently. You will be comfortable working with confidential information, following up on outstanding tasks and ensuring that important deadlines are not missed.

You will also understand the importance of treating people with dignity and respect and working in a way that reflects Accordia’s person-centred approach.

• At least one year of experience in an administrative or coordination role.

• Excellent organisational skills and the ability to manage multiple tasks and deadlines.
• Strong IT skills, particularly in Microsoft Word, Excel, Outlook and Teams, as well as electronic record systems.
• Excellent attention to detail and a commitment to accurate record-keeping.
• Clear written communication skills, including the ability to take and produce meeting minutes.
• Confidence in following up with colleagues tactfully and persistently.
• The ability to handle confidential information appropriately and in line with UK GDPR.
• A good standard of English and mathematics, equivalent to GCSE grade C/4 or above.
• A flexible, proactive approach, with the ability to identify gaps and take appropriate action.
• A commitment to quality, transparency, equality, inclusivity and innovation.
• A respectful, person-centred approach when working around the people we support.
• Willingness to undergo an Enhanced DBS check.