Customer Service Representative- Inside sales and scheduling

Fl-Nokomis-mid

OtherCustomer Support SpecialistInside SalesCustomer

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Quick Summary

Requirements Summary

Proven track record of success in sales and customer service. Quick thinker, organized and superb multi-tasking skills. Excellent communication and interpersonal skills.

Technical Tools

OtherCustomer Support SpecialistInside SalesCustomer

Benefits:

Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
Training & development

Inside Sales and Scheduling Position

Ace Handyman Services of Sarasota/Venice (a division of Ace Hardware) is the fastest-growing company in the home improvement, repair and maintenance industry. This position serves as the primary point of contact in delivering our trademark helpful solutions and education to all customers, as well as consistently delivering exceptional service. Community is important to us and that starts with a team that takes care of each other. We strive to offer an employee-friendly work environment with opportunities to grow in our company.

Benefits:

Competitive earnings
Incentive Bonus
Health Insurance
Paid Vacation and Paid Time Off
Advancement opportunities

Key Responsibilities:

Professionally respond to incoming sales calls and follow up with online leads
Offer accurate job estimates and close the sale over the phone
Create and maintain our handyman job schedule
Adjust the schedule as needed
Conduct follow up calls with customers
Accurately enter information into our CRM and sales software
Work closely with our Handyman team to ensure a smooth transition from sales to service delivery
Work towards and achieve individual and team sales goals

Basic Qualifications and Experience:

Proven track record of success in sales and customer service.
Quick thinker, organized and superb multi-tasking skills.
Excellent communication and interpersonal skills.
Self-motivated with a great attitude and ability to accurately communicate and close services on the phone.
Proficient in Microsoft Office, Teams and multiple software platforms.
Dispatching skills; Service Titan experience a plus!
Construction knowledge is a plus!
Valid driver's license and reliable transportation.

If you are a driven individual passionate about sales and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume detailing your qualifications for this position. We look forward to your application and for you to join our team!

Compensation: $18.00 - $21.00 per hour

Build fun and rewarding career with an industry leader!

Apply now!