Logistics Coordinator

Acoufelt specializes in delivering high-quality soft architectural acoustics solutions tailored to the unique needs of our clients. We work with contractors, ceiling sub-contractors, designers, and architects to provide products that enhance and transform interior workspaces. Our portfolio includes a range of premium soft architectural materials and products designed for commercial projects.

Overview

Acoufelt is seeking a detail-oriented and active Logistics Coordinator to join our team in Lake Orion, MI. This dynamic role balances administrative coordination with hands-on warehouse and dock operations. You will manage daily shipping and receiving communications, process data across enterprise software platforms, and handle physical inventory—including loading, unloading, and staging products and raw materials.

Responsibilities

• Dock & Warehouse Operations: Receive incoming freight, including raw materials and general inventory; verify packing slips, inspect shipments for damage, and log incoming materials.
• Freight Handling: Safely load and unload trailers and flatbed trucks using material handling equipment; manually move, lift, and stage products throughout the facility.
• Logistics & Dispatch Systems: Manage day-to-day freight tracking and transportation workflows using MercuryGate (ArcBest TMS) and Salesforce.
• Systems & Data Integration: Monitor and process daily digital shipment records, electronic load tenders, and status updates through enterprise software and automated EDI document flows.
• Communication & Coordination: Monitor and maintain high-volume email and internal messaging queues, providing prompt status updates to internal sales teams, warehouse staff, carriers, and customers.
• Inventory Control: Conduct routine cycle counts, keep receiving bays organized, and ensure material transfers are accurately tracked in company systems.

Qualifications & Requirements

• Experience: 1–3 years of experience in logistics, warehouse operations, shipping/receiving, or material management.
• Technical Skills: Familiarity or proficiency with TMS systems (specifically MercuryGate) and CRM tools (Salesforce) required. Strong computer literacy and digital communication skills are essential.
• EDI Experience (Preferred): Familiarity or prior experience with Electronic Data Interchange protocols (e.g., EDI 204 load tenders, EDI 214 shipment status updates, or EDI 210 freight invoicing) to assist with automated digital communications between carriers, vendors, and internal systems.
• Physical Requirements: Ability to stand for extended periods at a workstation, walk continuously throughout a large facility, and lift/move heavy materials (up to 50+ lbs regularly).
• Equipment Operation: Experience operating forklifts, pallet jacks, and standard material handling gear (certification preferred).
• Soft Skills: Exceptional attention to detail, proactive communication, and the ability to multitask in a fast-paced environment.