Project Coordinator- Architecture Products Manufacturer

Acoufelt specializes in delivering high-quality soft architectural acoustics solutions tailored to the unique needs of our clients. We work with contractors, ceiling sub-contractors, designers, and architects to provide products that enhance and transform interior workspaces. Our portfolio includes a range of premium soft architectural materials and products designed for commercial projects.

• → Primary Liaison: Serve as the primary point of contact for customers on assigned standard projects, providing timely communication and project updates.
• → Project Coordination: Coordinate standard projects from the "Closed Won" stage through completion for projects, ensuring schedules and customer expectations are met.
• → Cross-functional Coordination: Collaborate with internal teams such as Finance, Project Design, Procurement, Project Engineering, Manufacturing, and Logistics to meet project deadlines and specifications.
• → Client Support: Provide ongoing customer support throughout production, shipping, and project closeout.
• → Project Updates: Deliver timely project status updates and communicate any potential issues or delays to both clients and internal teams.
• → Timely Approvals: Coordinate customer approvals for standard submittals and documentation as required. Escalate projects requiring design review, custom engineering, or shop drawings.
• → Documentation: Maintain up-to-date project records, including timelines, status updates, communication logs, and any changes to scope.
• → Site Coordination: Oversee and coordinate installation services where applicable, ensuring that all installations are completed per project specifications and timelines.
• → Marketing Collaboration: Facilitate the collection of case study images, client testimonials, and other materials for marketing and sales efforts.
• → Process Improvement: Work with Management team to continually improve internal processes and efficiencies across project workflows.
• → Additional Duties: Perform other tasks as assigned by management to support business goals and project success.

• Experience: 2–4 years of experience in project coordination, customer service, order management, or construction administration, preferably within the architectural products, manufacturing, or construction industry. Experience coordinating multiple concurrent projects valued up to $50,000.
• Field/Jobsite Experience: Practical experience in project management within field environments and an understanding of onsite project dynamics.
• Communication Skills: Strong verbal and written communication skills to effectively interact with clients, internal teams, and external stakeholders.
• Technical Proficiency: Experience with project management tools, CRM systems, and
• Microsoft Office Suite (or equivalent software) to manage project timelines, documentation, and communication.
• Problem Solving: Strong analytical and problem-solving skills with the ability to flag/address challenges and proactively manage project risks.

• Project Approvals: The number of projects approved and ready for manufacturing within the specified timeframe.
• Client Communication: Regular, clear communication with both internal teams and clients, tracked via CRM systems and email correspondence.
• On-time Delivery: Successful delivery of projects within deadlines, budgets, and to client specifications.
• Client Satisfaction: Achieving high levels of client satisfaction, reflected in positive feedback, testimonials, and ongoing business relationships.