Workshop Controller

GB·Bury St Edmundsmid

Finance & AccountingController

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Quick Summary

Overview

ACCIDENT REPAIR WORKSHOP CONTROLLER Activate Accident Repair – Mildenhall Plot 41, Hampstead Avenue, Mildenhall, Suffolk, IP28 7AS Hours: 45 hours per week Reports to: Bodyshop Manager £5,

Technical Tools

Finance & AccountingController

Nice to Have

~1 min read

£5,000 sign-on bonus, paid in full after you complete your probation period
33 days holiday (including bank holidays)
Quarterly bonus scheme worth up to £2,800 per annum
Annual pay review so your reward keeps pace with your contribution
Enhanced family leave covering maternity, paternity, shared parental and adoption pay
Life assurance at three times your basic salary
Health Shield cash health plan for every team member
Free breakfast cereals and milk every day, free fruit every Monday, and a free breakfast delivered every Wednesday

Responsibilities

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→Implementing the operational workshop loading system in line with company policy and procedures, making sure targets and deadlines are met or addressed
→Liaising with office logistics colleagues to monitor the number of vehicles coming into site for repair
→Making optimum use of the resources within your area of responsibility, against agreed targets
→Delivering exceptional customer service at every step
→Championing Health and Safety in the workshop, including responsibility for the personal protective equipment worn by your team
→Flagging any potential Health and Safety risk to the people who could be directly affected by it
→Monitoring and controlling workshop output and efficiencies
→Explaining repair procedures and processes clearly to the workshop and to customers with varying levels of understanding
→Directing the use of workshop equipment when allocating tasks
→Valuing vehicles at market rate to determine the economics of a repair
→Keeping material wastage within target
→Making sure no customer vehicle, or its contents, is ever damaged or lost while under repair

A solid understanding of the repair industry, vehicle legislation and trade practice
Knowledge of Health and Safety, including the provisions of the EPA and risk assessment
Confident computer literacy
Natural leadership and coaching ability
Strong knowledge of the repair process and vehicle construction
The ability to stay calm and effective under pressure