Admin & Marketing Assistant (Australian-Client)

We at Acxelsus are on a mission to showcase exceptional Filipino talent globally. Beyond educational credentials and professional experience, we highly prioritize passion, dedication, loyalty, and a proactive attitude towards personal growth.

Our foundation is built upon a set of core values - R.I.G.H.T. - representing Reliability, Integrity, Goal-Oriented mindset, Happiness, and Teamwork. These values define our identity and guide our approach to achieving success.

If you are passionate about advancing your career, forging genuine connections, and becoming part of a team committed to your success, join us!

The role will provide day-to-day administrative, client, and marketing support to an Australian client, with responsibilities split roughly evenly between the two areas. The Administrative & Marketing Assistant will keep daily operations organised and responsive, maintain accurate customer and contact records, and support the execution of marketing activities that strengthen the company's visibility and keep it in regular contact with customers and prospects. This is a full-time, office-based role in Ortigas Center, Pasig, on a dayshift aligned with Australian business hours.

Administrative & Client Support

• →Inbox Management: Manage and prioritise the inbox, respond to routine emails, and flag urgent items.
• →Client & Supplier Enquiries: Handle enquiries by phone and email in a professional and timely manner.
• →Calendar & Meeting Coordination: Coordinate calendars, schedule meetings, and track action items and follow-ups.
• →Documents & Correspondence: Prepare quotes, proposals, documents, and correspondence.
• →Orders & Invoicing Support: Assist with order processing, invoicing, and related administrative tasks.
• →CRM & Database Maintenance: Maintain accurate customer and contact records in HubSpot.
• →Reporting: Prepare and monitor regular operational reports.

Marketing Support

• →Social Media: Prepare, schedule, and post content on the company's social media platforms.
• →Email Marketing: Build and send email campaigns (EDMs) and newsletters using Vision6.
• →Marketing Materials: Create simple graphics and marketing collateral using Canva.
• →Website Updates: Update website content, product information, and listings.
• →Lead & Database Support: Grow, clean, and segment the marketing contact database, and ensure enquiries are logged and followed up.
• →Campaign Reporting: Track campaign results and prepare simple performance reports.

• Experience: At least 3 years in an administrative, executive assistant, or marketing support role, ideally supporting Australian or other international clients.
• Functional Skill: Proven ability to handle both administrative support and marketing execution, including social media management and email campaigns.
• Technical Skills: Experience with HubSpot and Vision6 is a strong advantage; proficient in Microsoft 365 and Canva; familiarity with AI tools such as Claude or ChatGPT is a plus.
• Soft Skills: Highly organised, detail-oriented, and proactive, with strong follow-through and the ability to work with minimal supervision.
• Language: Excellent written and spoken English, and confident communicating directly with clients and business owners.
• Education: Bachelor's degree in Business, Marketing, Communications, or a related field.