Senior Medical Equipment Delivery Driver

Description

At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital and at home.

With supporting locations across the nation, AdaptHealth is the vital link in the healthcare ecosystem that bridges the gap between patients, providers, and high-quality, compassionate care. 

If you’re passionate about making a meaningful and lasting difference in the lives of patients, we invite you to explore a career with AdaptHealth.

• Commitment to Our People – Support, Development, and Advancement Opportunities
• Competitive Compensation and Incentives
• Comprehensive Total Rewards & Benefits
• Industry-Leading Care & Innovation
• Responsible Environmental Stewardship

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The Senior Medical Equipment Technician is responsible for ensuring safe delivery, providing setup, and education in usage of

home medical equipment for our customers. Setup is done in their home or long-term care setting.

•  Develop and maintain working knowledge of current products and services offered by the company and all applicable governmental regulations.
•  Comply with all applicable company policies and procedures.
•  Manage territory to reach service goals and deliver equipment including oxygen as required in accordance with industry standards.
•  Educate customers in proper use and care of respiratory and HME equipment in a home setting.
•  Complete written patient visits reports following setup and follow-up visits as required.
•  Assist with customer equipment problems under emergency conditions.
•  Process all orders in a timely, accurate manner.
•  Promote services and products to referral sources in the community as appropriate.
•  Develop basic reimbursement knowledge and completely document all information necessary to ensure reimbursement for all appropriate equipment, products, and services.
•  Assist with implementation of quality improvement program to meet company policies.
•  Maintain home oxygen systems through regularly scheduled visits to customers.
•  Assume on-call responsibilities during non-business hours in accordance with company policy.
•  Safely drive and maintain company vehicle.
•  Perform patient assessment and re-assessment for patient care.
•  Perform routine preventative maintenance and simple repairs on equipment as required in accordance with company policies.
•  Report equipment hazards and/or product incidents as required in accordance with company policies and procedures.
•  Develop and maintain working knowledge of current HME products and services offered by the company.
•  Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling.
•  Maintain patient confidentiality and function within the guidelines of HIPAA.
•  Completes assigned compliance training and other educational programs as required.
•  Maintains compliant with AdaptHealth’s Compliance Program
•  Responsible for cleaning equipment when assigned by supervisor or down time allows, following the Branch Maintenance and Cleaning Guidelines
•  Perform other related duties as assigned.

•  Problem solving skills with attention to detail.
•  Ability to prioritize and manage multiple tasks.
•  Ability to clean, test and repair home medical equipment.
•  Ability to identify safety hazards and take the necessary precautions.
•  Accurately receive, stock, retrieve and load equipment and supplies.
•  Work cooperatively with those contacted in the course of work.
•  Ability to prioritize and manage competing priorities and tasks.
•  Independent decision making.
•  Computer skills including knowledge of Microsoft Office applications.

Requirements

•  High School Diploma or equivalency
•  Entry level sales, customer service background essential
•  Military, delivery driver with sales component or health care technician experience would be considered related experience.
•  One (1) year of HME delivery experience preferred.
•  Valid and unrestricted driver’s license in the state of residence
•  Senior level requires two (2) years’ experience in HME delivering and setting up medical equipment in patient homes.

• Company conducted Background Check is required for all roles
• Company conducted Motor Vehicle Record Check is required for driving roles
• Clinical roles require valid licensure/certification, where applicable

•  Must be able to regularly lift and/or move up to 85 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move up to 160 pounds.
•  Must be able to stretch, bend, stoop and crouch and perform moderate to heavy physical labor while moving equipment and supplies.
•  Subject to long periods of sitting and driving.
•  Work environment may be stressful at times, as overall work activities and work levels fluctuate.
•  May be exposed to unsanitary conditions in some home settings.
•  May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne bloodborne, and/or other potentially infectious pathogen.
•  May be exposed to high crime areas within the service community.
•  Must be able to drive independently and travel as needed.
•  May be exposed to angry or irate customers.
•  Must be able to access the patient’s residence without assistance.
•  Ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.