Home Care Service Coordinator

United States·Albuquerquemid

Other

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Quick Summary

Requirements Summary

2-5 years caseload or management, tech savy, microsoft applications, experience with excel, Experience with Teams, time management, critical thinking,

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What We Offer

~1 min read

✓Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence.

✓Provides alternate coverage to ensure the client’s care plan is followed and client services are not interrupted.

✓Contacts care providers and clients to provide service updates

✓Monitors client’s condition and performance of duties by Home Care Aides

✓Maintains all company and Department on Aging rules, regulations, and standards

✓Conducts home visits to new clients to welcome and review the Welcome Packet

✓Observes and evaluates Home Care Aides in the client's home as directed by Supervisor, to assure client Care Plans are being followed

✓Prepares and completes accurate evaluation reports and case notes as needed

✓Maintains schedules to assure timely completion of all assigned home visits

✓Attends weekly branch meetings

✓Maintains a high degree of confidentiality at all times due to access to sensitive information

✓Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department

✓Follows all Medicare, Medicaid, and HIPAA regulations and requirements

✓Abides by all regulations, policies, procedures and standards

✓Performs other duties as assigned

Requirements

~1 min read

2-5 years caseload or management, tech savy, microsoft applications, experience with excel, Experience with Teams, time management, critical thinking, multitasking
Excellent oral and written communication skills.
Strong interpersonal skills.
Ability to prioritize and handle high call volumes.
Client-focused and customer service-driven.
Proficient in Microsoft Word, Excel, and Outlook.
Must have reliable transportation, valid driver’s license and insurance for travel within the branch service area

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