IT Analyst

Team member of the Information Technology (IT) department at a Manufacturing Plant in the Automotive industry.  Provide services and support to Plant Operations maximizing availability, performance and efficiency.  Focus on cost effective solutions with a continuous improvement mindset. 

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  Responsible for the daily operations of computer systems including but not limited to the following:  

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  Perform Level 1, incident management, support for hardware, communications, networking, software and shop-floor systems ran at the manufacturing facility. Escalate to next level support teams if applicable. 

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  Monitor, event management and administration of local IT Infrastructure.  

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  Adhering to the processes and standards of the company. 

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  Provide access to IT services while complying with Security and Vulnerability standards. 

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  Ensure system backups are current and can be restored. 

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  Schedule and coordinate hardware and infrastructure installation with Corporate and 3rd party suppliers.  

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  Contribute to managing Key and Operational Metrics 

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  Maintain documentation of IT Services, Equipment and Procedures 

• Medical, Dental & Vision insurance 
• Disability 
• Life and AD&D Insurance 
• 401k 
• Tuition Reimbursement 
• Paid vacation 
• Paid holidays