RPA Developer / Business Analyst

• Lead process discovery workshops and collaborate with business stakeholders to analyze workflows, document requirements, and identify automation opportunities.
• Gather, analyze, and translate business requirements into functional and technical specifications, user stories, process documentation, and test scenarios.
• Design, develop, test, deploy, and maintain Automation Anywhere A360 solutions in alignment with business objectives and development standards.
• Integrate automation solutions with enterprise applications and technologies, including Microsoft 365, Outlook, Excel, SharePoint, SAP, databases, APIs, SFTP, and other business systems.
• Collaborate with cross-functional teams through Agile delivery methodologies, participating in sprint planning, reviews, code reviews, and continuous improvement activities.
• Prepare and deliver reports, recommendations, technical documentation, and enhancement proposals that support automation strategy and operational excellence.
• Ensure automation solutions comply with organizational standards, governance requirements, security policies, and best practices.
• Contribute to the growth of the RPA Center of Excellence through knowledge sharing, mentoring, documentation, and adoption of automation best practices.

·   Lead process-discovery sessions and document workflows, business rules, exceptions, controls, and requirements.

·   Assess automation opportunities and define scope, acceptance criteria, dependencies, risks, and expected benefits.

·   Create process documentation, user stories, test scenarios, and solution requirements.

·   Design, develop, test, deploy, and maintain Automation Anywhere A360 solutions.

·   Configure Control Room features, including queues, schedules, triggers, packages, Bot Runners, and credential management.

·   Integrate automations with Microsoft 365, Outlook, Excel, SharePoint, SAP, databases, APIs, SFTP, and other enterprise systems.

·   Implement exception handling, retry logic, logging, monitoring, and secure credential practices.

·   Coordinate stakeholder reviews, requirements approval, UAT, defect resolution, training, and production transition.

·   Troubleshoot production incidents, perform root-cause analysis, and deliver enhancements.

·   Participate in Agile ceremonies, code reviews, knowledge transfer, and continuous improvement.

·   3-5 years of RPA, business analysis, or software automation experience, including hands-on Automation Anywhere A360 development.

·   Experience gathering requirements, mapping processes, facilitating workshops, and supporting UAT.

·   Experience developing and supporting unattended automations in enterprise environments.

·   Working knowledge of REST/SOAP APIs, JSON/XML, SQL, and file-based integrations.

·   Experience automating Windows and Microsoft 365 applications, particularly Outlook and Excel.

·   Understanding of Agile delivery, SDLC, testing, source control, release management, and production support.

·   Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related field, or equivalent experience.

·   Professional proficiency in English and Spanish.

·   Automation Anywhere professional certification.

·   Experience with SAP, ERP applications, and customer or supplier portals.

·   Experience with Azure services such as Entra ID, Key Vault, Azure SQL, Storage, Functions, or Logic Apps.

·   Exposure to Document Automation, intelligent document processing, or AI-enabled automation.

·   Experience within an RPA Center of Excellence and with security and governance standards.

·   Programming or scripting experience with Python, C#, Java, PowerShell, or JavaScript.

·   Delivers reliable, secure, and well-documented automation solutions.

·   Communicates effectively with business and technical stakeholders.

·   Takes ownership from process discovery through production support.

·   Identifies opportunities to simplify processes and improve automation quality.