Proj. Mgr. Field Bus. Analysts

ADP is hiring an experienced Project Manager, Field Business Analyst - Payroll to serve as a strategic link between Product Management, Technology, Operations, and field-facing business teams. In this role, you will lead the analysis, adoption, and communication of payroll product enhancements, ensuring stakeholders clearly understand the impact, value, and operational implications of new capabilities.

As a payroll subject matter expert, you will evaluate product changes, translate technical concepts into business-friendly insights, and guide stakeholders through successful implementation and adoption. You will play a key role in driving organizational readiness through effective communication, training support, business analysis, and cross-functional project leadership.

The ideal candidate combines deep payroll expertise with strong analytical, communication, and project management skills and is passionate about helping teams navigate product and process transformation.

Key Responsibilities:

Payroll Product Analysis & Business Readiness

• Evaluate payroll product enhancements, new functionality, and system changes to determine business impact and operational readiness requirements.
• Serve as a trusted payroll subject matter expert and advisor to internal stakeholders across Service, Implementation, Sales, Product, Training, and Operations.
• Analyze business requirements and user needs to ensure payroll solutions align with operational objectives and client expectations.
• Translate complex technical product updates into clear business impacts, workflow changes, and actionable recommendations.
• Partner with Product Management and Development teams to provide field perspective and influence solution design.

Stakeholder Communication & Change Enablement

• Develop and execute communication strategies that educate and prepare stakeholders for payroll product enhancements and releases.
• Create clear, engaging, and audience-specific communications, including release summaries, FAQs, knowledge articles, system messages, presentations, demos, and adoption resources.
• Collaborate with Training and Knowledge Management teams to identify learning needs and support the development of onboarding and training content.
• Facilitate stakeholder meetings, focus groups, and working sessions to gather feedback, validate requirements, and drive alignment.
• Act as a change champion by promoting awareness, understanding, and adoption of new payroll capabilities.

Project Leadership & Cross-Functional Collaboration

• Lead medium to large-scale initiatives from requirements gathering through implementation and post-release support.
• Coordinate activities across business, technology, product, and operational teams to ensure successful execution of payroll-related projects.
• Develop project plans, monitor milestones, and proactively identify risks, dependencies, and mitigation strategies.
• Support testing efforts, including User Acceptance Testing (UAT), to validate business requirements and readiness for deployment.
• Measure adoption outcomes and collect stakeholder feedback to support continuous improvement.

Continuous Improvement

• Identify opportunities to improve payroll processes, stakeholder experiences, and product adoption strategies.
• Leverage data, stakeholder feedback, and operational insights to recommend enhancements and drive efficiency.
• Maintain current knowledge of payroll regulations, industry trends, and ADP payroll solutions.

Qualifications

Required Qualifications

• 5+ years of payroll experience with strong knowledge of payroll processing, tax fundamentals, wage and hour compliance, and payroll operations.
• Demonstrated experience leading cross-functional projects or business initiatives.
• Strong ability to analyze, interpret, and communicate business impacts of system and product changes.
• Excellent written, verbal, and presentation skills with the ability to tailor messaging to technical and non-technical audiences.
• Proven experience influencing stakeholders and building strong relationships across multiple functions.
• Strong analytical, critical thinking, and problem-solving capabilities.

Preferred Qualifications

• Experience with ADP Workforce Now (WFN), including Payroll, AutoPay, and PI.
• Experience supporting software implementations, product launches, or change management initiatives.
• Knowledge of organizational readiness, learning strategy, and stakeholder communications.
• Advanced proficiency with Microsoft Excel, PowerPoint, and other Microsoft 365 applications.
• Ability to manage multiple priorities in a fast-paced and evolving environment.
• Experience working closely with Product Management, Technology, and Operations teams.