TS Data Conversion 172498 - Internal

The Resource Coordinator confirms all necessary Implementation information is collected by the Sales team to ensure clients are ready for Implementation. Responsible for collaborating with Sales and Implementation leaders to verify client documents, ask clarifying questions related to the account setup, and help coordinate Implementation Resource assignments as needed. RESPONSIBILITIES: Analysis: Performs comprehensive audit of Sales and Client information to proactively identify any potential Implementation/Service issues. Collaborates with Sales team to collect or verify outstanding information required for Implementation. Actively communicates with Implementation leadership to provide review status updates as new information is provided. Analyzes complex requirements for Payroll, Benefits, Human Resource policies and procedures, and related financial accounting information. Runs weekly audit reports and manipulates spreadsheets to provide to Implementation leadership. Benefit Administration: Reviews original benefit elections in sales process and verifies the system matches documents signed by the client. Identifies system errors or benefit coverage issues. Responsible for auditing all paperwork and systems during to ensure a substantially error-free delivery of plans and services. Ensures inputs from client or sales coordinator are accurate and meet Implementation standards. Reviews the Getting Started Worksheet/Website (GSW) for accuracy and maintains confidentiality and security of client information. Audits the GSW against the Pricing Addendum; manages any expectations or gaps. Audits the employee data, identifies any red flag / compliance issues (FLSA, etc), communicate necessary changes to client. Task Management: Manages multiple client audits simultaneously, while also responding to internal teams in a timely manner. Organizes audit folders and client data to complete reviews efficiently.
Shift:Service( 06:30 PM - 03:30 AM)
Skill:Implementation Analyst
JobCode:Implementation
Grade/Level:G1L2
##LI-DNIQUALIFICATIONS REQUIRED: Bachelors degree in accounting, Business Administration, Business Systems, Human Resources, or equivalent in education and experience required. Communication training or equivalent helpful. A combination of one to two years of experience in a relevant industry, as an HRIS practitioner, auditor, and/or with system implementations. Preferred Qualifications Preference will be given to candidates who have the following: Preparation for professional certification preferred (PHR, FPC, CPP, PMP). Communication Skills: Uses effective communication skills to consult with clients. Presentation Skills: Communicates with client and employees at all levels professionally and effectively. Problem Analysis / Resolution/ Negotiation: Gathers information necessary to make decisions and implement actions. Anticipates, identifies, eliminates and resolves problems in a timely manner. Conducts an in-depth analysis of the client's requirements and specifications to determine the appropriate course of action. Teamwork: Partners with fellow associates, supervisors, and departments. contributes and exchanges knowledge and skills to meet group needs and goals. Participates in resolving issues. Customer Focus: Demonstrates a strong focus on customer service. Project Management: Accomplishes project requirements by monitoring results, controlling resources and modifying project plan. Overcomes unforeseen obstacles/barriers. Technical Knowledge: Applies knowledge of product and service components and internal systems to support client, individual, department and organizational goals.