Associate Network Analyst

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Responsible for the deployment and continued support of mission-critical network infrastructure systems in the areas of Route/Switch, Security concepts, and Wireless technologies. This position utilizes technologies such as Cisco IOS, Cisco Prime, Cisco Catalyst, Cisco ISE, Firewalls, NetBrain, SolarWinds, and Wireless Flex Connect. Additionally, this role requires demonstrated competence in LAN/WAN technologies, EIGRP, OSPF, Spanning Tree, and SDN (Software Defined Networking). In addition, this position coordinates cross-functional teams for the deployment and support of physical and virtual network infrastructure. Additionally, this role manages Enterprise Network projects, including building new sites or converting/rebuilding acquired sites. Ensures the successful delivery and support of network services through effective coordination and management.

• Shares technical and non-technical knowledge with team members to improve skills and build team cohesiveness.

• Submits status reports to the team manager and provides verbal updates during team meetings.

• Pursues personal development through certifications, training, or conferences relevant to the current role.

• Adheres to change management policies by documenting and representing complex changes in weekly meetings.

• Completes incidents and requests in accordance with organizational requirements and specified SLT and SLA standards.

• Participates in business planning meetings to recommend cost-effective network solutions that meet capacity, scalability, and performance requirements.

• Documents administrative items, projects, and support issues for reference by team members, other teams, and management.

• Provides network support for the deployment of infrastructure network topology, processes, and reports, and resolves application connectivity, security, and system configuration issues.

• Supports the Enterprise Network Analyst Team in coordinating and deploying network-related projects, ensuring milestones and deliverables are met.

• Performs network administration tasks, including installation, configuration, onboarding of devices, and implementation of maintenance processes.

• Assists in developing project plans for scheduled refresh and network version upgrades, maintaining records of hardware inventory, software licensing, and handling RMA returns.

• Manages and participates in monitoring, optimization, and diagnosis of deployed network systems, providing documentation for root cause analysis and proposing resolution options.

• Other duties as assigned.

• Proven skills in both verbal and written communication. [Required]

• Ability to understand and implement LAN/WAN networks including topics such as OSI model, TCP/IP protocols, routing, switching, subnetting, DHCP pools, and Ethernet. [Required]

• Experience with Wireless Controllers, Access Points, and management systems [Required]

• Technical writing skills. [Preferred]

• Proven skill in Project management of Network related projects. [Preferred]

• Proven skills with Cisco platforms such as Cisco Catalyst Switches, and ISR Routers [Preferred]

• Experience with Cisco Voice, Nexus Switches, Cisco ASR, Cisco ISE, Cisco ASA and Palo Alto Firewalls [Preferred]

• Experience producing predictive surveys for wireless coverage [Preferred]

• Experience with planning network architecture with cross-functional application, business, technical teams and third-party vendors. [Preferred]

• Experience working in healthcare or other 24x7 environment. [Preferred]

• High School Grod or Equiv [Required]

• Associate [Preferred]

• Computer Science, Information Systems or Information Technology

• 1+ year of experience in supporting network infrastructure platforms such as switches, routers, and wireless devices [Required]

• 1+ year of experience supporting an enterprise network platform [Required]

• Cisco Certified Network Associate (CCNA) [Preferred]

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.