Care Coordinator Outpatient

Adventhealth Tampamid

Care CoordinatorHealthcare Non-Clinical

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Quick Summary

Overview

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person,

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Care CoordinatorHealthcare Non-Clinical

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

What We Offer

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✓Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

✓Paid Time Off from Day One

✓403-B Retirement Plan

✓4 Weeks 100% Paid Parental Leave

✓Career Development

✓Whole Person Well-being Resources

✓Mental Health Resources and Support

✓Pet Benefits

Day (United States of America)

3100 E FLETCHER AVE

TAMPA

Florida

33613

Participates in customer service workshops and seminars, completing required competencies or tests on time. Performs other duties as assigned. Builds and maintains relationships with key referring physicians through quality service delivery to referred patients. Uses creative thinking and high-quality customer service to accommodate patient imaging needs of referring physicians. Seeks to increase referred volume through relationship expansion. Works closely with the Campus Imaging Director to resolve physician-related problems or issues as needed. Provides leadership over the team responsible for accurate and complete scheduling, verification of benefits, pre-authorization, and pre-certification of imaging exams. Serves as the supervisor of other intake team members, providing guidance on training and performance issues. Acts as a seasoned scheduler during peak volume times, creating patient accounts, scheduling appointments, and pre-registering patients. Reviews and prepares patient visit paperwork in advance to ensure timely and accurate exams. Drives imaging patients efficiently through the intake process, balancing excellent customer service with effective utilization of departmental resources. Delivers excellent customer service, handling calls and issues promptly and efficiently, and resolving escalated issues. Maintains skill level and knowledge of imaging trends by attending training sessions and completing study materials.

Outstanding Oral and written communication skills [Required]
Advanced Computer Skills (MS Windows / MS office, etc.) [Required]
Understanding of Health Insurance Authorization processes. [Required]
Familiarity with Radiologic procedures, terminology & modality requirements. [Required]

High School Grad or Equiv [Required]

Scheduling experience [Preferred]

Requirements

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$18.14 - $29.02

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.