Director of Medical Staff Services

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Facile use of the Microsoft suite of tools
• Understanding of regulatory and legal requirements regarding the medical staff processes
• Proficiency with privileging and credentialing software
• Knowledge of medical staff credentialing and privileging, including extensive understanding of medical staff bylaws, rules and regulations, policies and procedures, and applicable state and federal laws
• Familiarity with The Joint Commission standards and other accreditation standards as they relate to credentialing, provider quality, and medical staff services
• Demonstrates leadership qualities including accountability, strategic thinking, critical thinking, promotion of change, and the ability to inspire and motivate others
• Ability to effectively interact and relate to personnel at all levels of the organization, maintaining customer relationships, and exceeding expectations
• Exceptional verbal and written communication skills, including the ability to communicate clearly and concisely with an advanced understanding of medical terminology
• Demonstrated critical thinking and analytical skills, with the ability to critically evaluate and appropriately act upon complex clinical and technical information
• Outcome and result-oriented with proven experience in managing multiple demands and achieving results
• Knowledge of Performance Improvement/Peer Review principles and extensive knowledge of healthcare and credentialing industry, including medical-legal issues and laws
• Proven experience in a management position, guiding individuals and groups toward desired outcomes while setting high performance standards
• Organizing and planning skills, with the ability to proactively prioritize needs and effectively manage resources
• Demonstrates proficiency in PC skills, including Microsoft Office applications and a drive to incorporate technology in all operational functions
• Financial management skills, applying tools and processes to successfully manage to budget
• Customer service and problem-solving skills, including maintenance of calendars, agendas, minutes, and meeting notifications
• Policies & Procedures – articulates knowledge and understanding of organizational policies, procedures, and systems
• Tactical execution – oversees the development, deployment, and direction of complex programs and processes

• Bachelor's [Required]
• Master's [Preferred]

• in business or healthcare related field

• 5+ credentialing and quality experience to include healthcare management experience [Required]

• An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement:- Bachelors degree and 5+ years of experience OR
• Associates degree and 7+ years of experience OR
• High School Grad or Equivalent and 9+ years of experience.

• Certified Professional Medical Staff Management (CPMSM) [Preferred]

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.