Inspiration Place Supervisor Wesley Chapel

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Coordinates workflow for all modalities, continuously reviewing patient wait times, satisfaction, and staff communication.
• Assures accuracy of scheduled appointments and monitors proper outpatient preparation.
• Consults with Director/Manager, Lead RN, Radiologist, and Modality Leaders regarding schedule conflicts, concerns, or requests outside of established policy.
• Flags special needs and seeks input from Modality Leaders regarding scheduling constraints and equipment preferences.
• Communicates with designated departments for add-on cases and prepares reservations within established timeframes.
• Provides front-desk support to minimize wait times and resolve customer service issues.
• Performs records release of Radiology films and reports to patients or other medical facilities, ensuring HIPAA compliance.
• Works with AGFA, EMR, PowerScribe, Cypress, and PowerShare to resolve issues. Monitors PACS worklist to facilitate physician-to-physician calls.
• Tracks department statistics to monitor accountability goals for each modality.
• Escalates unresolved challenges to next-level leadership and ensures prompt resolution.
• Presents written and verbal directions to employees to ensure they are informed about performance and job requirements.
• Other duties as assigned.

• Integrity/Honesty - Displays a high standard of ethical conduct, understands the impact of violating these standards on an organization, self, and others, chooses an ethical course of action, and is trustworthy. [Required]
• Oral Communication - Expresses ideas and facts to individuals or groups effectively, makes clear and convincing oral presentations, listens to others, and facilitates an open exchange of ideas. [Required]
• Problem-Solving - Identifies and analyzes problems using sound reasoning to draw conclusions and finds alternative solutions to complex problems by distinguishing between relevant and irrelevant information to make logical judgments. [Required]
• Written Communication - Expresses facts and ideas in writing in a succinct and organized manner. [Required]
• Reading - Understands and interprets written materials including technical information, rules, regulations, instructions, reports, charts, graphs, and/or tables and applies what is learned from written materials to specific situations. [Required]
• Leadership - Inspires, motivates, and guides others toward goals, coaches, mentors, and challenges staff, adapts leadership styles to various situations, and models high standards of honesty, integrity, trust, openness, and respect for individuals by applying these values daily. [Required]
• Flexibility - Is open to change and new information, adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles, and effectively deals with pressure and ambiguity. [Required]
• Supervising a Diverse Workforce - Implements diversity policies for subordinate staff, supports opportunities to recruit, develop, and retain a diverse workforce, and promotes teamwork, acceptance, and productivity among diverse persons. [Required]
• Interpersonal Skills - Considers and responds appropriately to the needs, feelings, and capabilities of others, and adjusts approaches to suit different people and situations. [Required]
• Proficient in use of all Microsoft Office products including Word, Excel, PowerPoint and knowledge of PACS preferred. [Preferred]
• Knowledge of PowerScribe [Preferred]
• Knowledge of PowerShare [Preferred]
• Patient Transport [Preferred]

• Associate [Preferred]
• High School Grad or Equiv [Required]

• 3+ patient registration, billing scheduling or insurance authorizations experience [Required]

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.