Laboratory Assistant I

Job Summary

Responsible for performing a variety of laboratory support procedures in assigned laboratory areas, including phlebotomy, specimen collection, specimen processing, and laboratory support functions within clinical and anatomical pathology. This position supports accurate and timely specimen processing while maintaining compliance with quality, safety, and regulatory standards. The role contributes to efficient laboratory operations through customer service, clerical support, equipment maintenance, inventory management, and continuous professional development.

Essential Functions

• Collects patient, physician, and test order information to create and maintain accurate patient accounts and records.

• Verifies patient identification, insurance information, credentials, and testing requirements.

• Performs blood specimen collection, including venipuncture and skin puncture procedures for patients of all ages as assigned.

• Receives, processes, labels, centrifuges, aliquots, and transports specimens according to established laboratory procedures.

• Loads specimens onto pre-analytical instrumentation or delivers specimens to appropriate testing departments.

• Performs point-of-care testing activities, including quality control, maintenance, troubleshooting, documentation, and result reporting as assigned.

• Provides clerical and receptionist support, including answering telephones and assisting patients, providers, and other customers.

• May perform blood and blood component processing, storage, shipping, modification, and selection activities utilizing approved transfusion information systems.

• May perform cytopreparatory staining and surgical pathology accessioning procedures.

• May receive, prepare, and inoculate microbiology specimens and culture media.

• Maintains laboratory equipment, workspaces, and supplies through cleaning, disinfection, inventory control, and stocking activities.

• Participates in laboratory and organizational performance improvement initiatives, including evaluation of new equipment and procedures.

• Provides customer service support and assists in resolving issues within established guidelines.

• Supports education and communication efforts with clinical staff and laboratory customers.

• Handles hazardous waste, chemicals, biological specimens, and related materials in accordance with established safety standards and regulatory requirements.

• Maintains compliance with Chemical Hygiene, Infection Prevention, Personal Protective Equipment, and laboratory safety policies.

• Performs other duties as assigned.