Lead Certified Medical Assistant CMA Primary Care Clinic

Joining UChicago Medicine AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Assesses patient’s physical, psychosocial, cultural, and spiritual needs through observation, interview, review of medical records, and clinical data.
• Evaluates patient’s response and reports to responsible provider to ensure optimal patient outcome.
• Contributes to the development and implementation of patient care plans in collaboration with the interdisciplinary team.
• Demonstrates competency in therapeutic and diagnostic interventions, including vital signs, minor treatments/procedures, prevention services, pre-visit planning, post-visit follow-up, and medication refills per protocol.
• Promotes, advocates, and collaborates to protect the health, safety, and rights of each patient.
• Provides patient and family education through assessment of health literacy, barriers to learning, readiness, needs, and ability.
• Encourages patient engagement in healthcare partnership using motivational interviewing, evidence-based self-management support protocols, tools, and teach-back methodology.
• Aids in the coordination of the patient’s care plan.
• Recognizes the patient or designee as a full partner in providing compassionate and coordinated care based on respect for the patient’s preferences, values, and needs.
• Provides relationship-based care, understanding what is most important to the individual and actively engaging them in all aspects of care.
• Contributes to continuous process improvement by taking an active role in patient experience and satisfaction.
• Other duties as assigned.
• Oversees clinic staff as assigned, ensuring compliance with policies and procedures, preparing work schedules, ensuring adequate staffing, resolving clinical operational problems, managing clinical supply ordering and expenses, and conducting performance reviews.

• Organizational skills [Required]
• Verbal interpersonal communication [Required]
• Customer relations proficiency [Required]
• Proficient in grammar and spelling [Required]
• Ability to read and comprehend written instructions [Required]
• Ability to follow verbal instructions [Required]
• Keyboarding (manual dexterity) [Required]
• Proficiency in computer usage, including MS Outlook, Excel, Word, PowerPoint, and Internet [Required]
• Clinical skills and knowledge base specific to specialty, including general medical assistant practices [Required]
• Ability to adapt easily to changes in the work environment and high capacity to adapt to change [Required]
• Excellent communication skills, both written and verbal in English, with the ability to communicate effectively and professionally with patients and co-workers [Required]
• Ability to work independently and in a team environment [Required]
• Proficient in the use of technology software, including EHR [Required]
• Ability to multitask efficiently in a fast-paced, high patient volume environment [Required]
• Strong critical thinking skills [Required]
• Demonstrates professional development through further education, maintaining certifications, and seeking leadership/preceptor opportunities [Required]
• Ability to perform data entry, prepare reports, and possess knowledge of medical terminology, clinical documentation, exam procedures, and protocols [Required]
• Exemplary customer service skills, knowledge of charge entry, payment collection, posting, and clinical/surgical billing requirements [Required]
• Ability to operate standard office equipment such as a computer, copier, fax, and scanner [Required]
• • Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds [Required]
• • Shows initiative in creating solutions and demonstrates sound judgment in emergency situations [Required]

• High School Grad or Equiv [Required]

• 3+ years of related work experience [Required]

• Basic Life Support - CPR Cert (BLS) [Required]
• American Association Medical Assistants (CMA) [Required] OR Clinical Medical Assistant Certification (CMAC) [Required] OR Registered Medical Assistant (RMA) [Required] OR National Certified Medical Assistant (NCMA) [Required] OR Certified Clinical Medical Assistant (CCMA) [Required] OR Nationally Registered Certified Medical Assistant (NRCMA) [Required]

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.