Market Director, Patient Safety & Risk Management

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Responsible for developing, overseeing, and executing operational plans for the comprehensive hospital-based internal risk management program across the NC market.
• This position incorporates risk identification analysis, trending, and internal claim management oversight for the NC market and related interests.
• Additionally, this role assumes responsibility and direction for patient safety transformation, leading efforts to develop a culture of safety and identify opportunities to enhance high reliability and patient safety across the NC market.
• In addition, this position ensures coordination with Corporate Compliance, Legal, Human Resources, department managers, and external agencies as required. Ensures alignment with applicable state statutes and regulations.
• Conducts thorough assessments to identify areas needing improvement.
• Analyzes data from patient safety incidents and near misses.
• Designs a patient safety program with policies, procedures, and protocols aimed at reducing errors and enhancing patient safety.
• Ensures the program aligns with national and international standards and guidelines.
• Implements the program across the organization, including training staff and integrating safety practices into daily operations.
• Continuously monitors the effectiveness of the program through regular audits, feedback, and performance metrics.
• Evaluates outcomes to identify successes and areas for further improvement. Ensures compliance with standards and guidelines set by regulatory bodies, accreditation organizations, and best practice frameworks.
• Provides ongoing education and training for staff on patient safety principles and practices.
• Establishes clear reporting mechanisms for safety incidents and near misses. Communicates findings and improvements to all stakeholders, including staff, patients, and regulatory bodies.
• Leads a multidisciplinary team to foster a culture of safety.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.