Outpatient Clinical operations manager

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Location: Sports Medicine Rehab 2488 E. Irlo Bronson Memorial Hwy
  Kissimmee, FL 34744
• Schedule: Monday - Friday 8am - 5pm
• Checks in with staff routinely, facilitates individualized developmental meetings, and completes performance appraisals accurately and within established timeframes.
• Plans and implements employee engagement activities, provides systematic feedback, and counsels staff as needed.
• Maintains area-specific productivity standards and overall performance through documentation.
• Assists with patient care within the scope of practice when available and required.
• Ensures compliance with local, state, and federal regulations, and standards of accrediting bodies and payers.
• Acts as a liaison between stakeholders to investigate, respond, and resolve complaints.
• Disseminates pertinent information to appropriate staff members as observed by leadership.
• Monitors staff and equipment needs, revenue, expenses, and labor tracking, establishing plans for variances and monitoring results.
• Participates in the development of staff clinical skills and monitors customer and stakeholder satisfaction.
• Monitors department metrics, process improvement initiatives, both clinical and operational, documents results, creates action plans and deploys to staff.
• Interviews hires and orients new staff ensuring competency with area processes, equipment, safety, and operational plans. Participates in marketing the program in the hospital, community, and to medical personnel. Other duties as assigned.

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.