Outpatient Pharmacy Clerk

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Responsible for accurate and efficient processing of all pharmacy cash and charge transactions. This position ensures prompt and accurate delivery of prescriptions to patients, and provides courteous service in finding merchandise when requested by customers and handling sale transactions. Additional responsibilities include assisting pharmacy staff in a range of supportive duties consistent with the goals, policies, and procedures of the pharmacy.

• Location: Outpatient Pharmacy, 601 E Rollins Street Orlando, FL 32803
• Schedule: 40 scheduled hours per week. M-F we are 8am to 8pm and Sat/Sun 10-6pm. Will work every other weekend on average.
• Delivers medications to patients with urgency and accuracy. 
• Processes customer transactions quickly and accurately, understanding all procedures concerning cash register and computer systems.
• Handles sales transactions, including credit cards, checks, payroll deductions, discount sales, split pays, exchanges, and refunds.
• Runs daily and monthly reports and verifies employee charges at scheduled periods.
• Verifies that prescriptions contain all necessary information before giving them to the data entry technician for processing.
• Records refill requests, ensuring all needed information is obtained.
• Promotes merchandise through suggestive selling and keeps the front end clean and organized, including unpacking, pricing, and stocking shelves.
• Obtains required patient demographic and prescription insurance information for processing and asks appropriate questions regarding pharmacy counseling.
• Follows a systematic approach for assisting with the flow of prescriptions through the pharmacy and obtains HIPAA waivers if not on file.
• Communicates with patients about the status of their prescriptions and answers phone calls to determine the nature of requests.
• Greets incoming customers immediately upon entering the store and addresses them by name when possible. 
• Other duties as assigned.

• Previous experience operating cash registers or pharmacy POS [Required]
• Ability to work under pressure [Required]
• Ability to interact professionally with the public [Required]
• Excellent oral communication skills [Preferred]
• Some knowledge of medical terminology [Preferred]
• Excellent customer service skills [Preferred]
• Previous pharmacy work experience preferred [Preferred]
• Bilingual (Preferred)

• High School Grad or Equiv [Preferred]

• Previous experience as a cashier or pharmacy clerk [Required]

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.