Outpatient Rehabilitation Support Manager

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Location: AdventHealth Sports Med & Rehab Orange City 1053 Medical Center Drive Orange City, Fl 32763
• Schedule: Monday - Friday 7am - 4pm or 8am - 5pm
• Responsible for daily operations including active involvement in clinical and service rounding.
• As required, assists with patient care within scope of practice, following the specific duties and responsibilities outlined for PTA/OTA/ATC staff.
• Monitors department metrics, process improvement initiatives, both clinical and operational, documents results, creates action plans and deploys to staff.
• Acts as a liaison between the Rehabilitation and Sports Medicine program and other hospital staff, physicians, patients, and patient families to investigate, respond to, and resolve complaints.
• Disseminates pertinent information to appropriate staff members.
• Participates in the development of staff clinical skills and monitors customer and stakeholder satisfaction.
• Supports and facilitates clinical lead roles, the Clinical Excellence Program, and residencies.
• Plans and implements employee engagement activities, provides staff with performance feedback, and counsels staff as needed. Interviews, hires, and orients clinical staff, completing clinical competencies with new hires and each clinical staff member and completing annual reviews.
• Monitors staff and equipment needs, revenue, expenses, and labor tracking, and establishes plans for variances.
• Participates in marketing to physicians/physician practices to build referral relationships.
• Supports consumer marketing and public awareness through participation in community events, educational lectures/speaking, and/or other extension of clinical expertise to the community.
• Promotes evidence-based standards of care and lifelong learning through participation in research, journal club reviews, teaching, mentoring, clinical instruction, and clinical practice education within a peer group.
• Other duties as assigned.

• Commitment to patient-oriented practice
• Basic computer skills to include Outlook, Microsoft Office and Windows
• Ability to manage staff and operations to ensure delivery of optimal patient care
• Ability to organize, communicate and implement departmental goals and program objectives within the perspective of a healthcare organization's mission and values
• Basic competence in computer skills to include EMR experience
• Must be able to read, write, speak, and have good comprehension of conversational English
  
  Education:
• Associate's [Required]
• or Bachelor or Masters [Preferred]
  
  Field of Study:
  
• in a healthcare-related field [Required]
• Physical Therapist
  
  Work Experience:
  
• 1+ leadership experience [Preferred]
• 5+ healthcare experience [Required]
  
  Licenses and Certifications:
  
  • Basic Life Support - CPR Cert (BLS) [Required]
  
  • Physical Therapy Assistant (PTA) [Required] OR
  
  • Occupational Therapy Assistant (OTA) [Required] OR
  
  • Athletic Trainer Certified (ATC) [Required]
  
  Physical Requirements: (Please click the link below to view work requirements)
  Physical Requirements - https://tinyurl.com/msy4mja2

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.