Patient Access Guest Relations

Adventhealth Watermanmid

Other

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Quick Summary

Key Responsibilities

• Communication – communicates clearly and concisely, verbally and in writing. [Required]• Customer orientation – establishes and maintains long-term customer relationships,

Requirements Summary

(Please click the link below to view work requirements)Physical Requirements - https://tinyurl.com/23km2677 Pay Range: $16.02 - $25.

Technical Tools

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Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

What We Offer

~1 min read

✓Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

✓Paid Time Off from Day One

✓403-B Retirement Plan

✓4 Weeks 100% Paid Parental Leave

✓Career Development

✓Whole Person Well-being Resources

✓Mental Health Resources and Support

✓Pet Benefits

Day (United States of America)

1000 WATERMAN WAY

TAVARES

Florida

32778

Excels in all functions performed by patient representatives. Assumes responsibilities to ensure adequate staffing and problem-solving. Registers all patient types and assists in resolving patient concerns. Maintains effectiveness of patient flow and ensures patient confidentiality and privacy in accordance with HIPAA laws and regulations. Serves as the initial point of contact for physician practices to coordinate scheduling of tests and procedures. Acts as a patient advocate, proactively greeting visitors upon arrival and projecting a positive and helpful demeanor. Relays accurate information to physician practices, patients, visitors, and staff. Maintains a welcoming environment in the Heart Center waiting areas. Facilitates communication between visitors and healthcare staff, displaying excellent communication skills. Escorts patients, family members, and visitors. Oversees daily activities of the Heart Center registration area to ensure department standards are met. Secures all necessary signatures for treatments, release of medical information, and assignment of insurance benefits and payment of services. Works closely and professionally with nursing and ancillary departments to maintain a teamwork approach. Other duties as assigned.

Requirements

~1 min read

$16.02 - $25.63

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.