Patient Access Registrar Wesley Chapel

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Registers patients promptly and accurately, ensuring all necessary information is collected.
• Verifies patient insurance coverage and benefits to confirm eligibility and coverage details.
• Resolves any registration or payment issues promptly and efficiently.
• Conducts periodic audits to ensure compliance with registration and payment procedures.
• Collects upfront payments, including co-pays, deductibles, and outstanding balances at the time of service.
• Explains forms and information to patients, ensuring they understand the registration and payment processes.
• Directs patients to the appropriate department or location within the facility.
• Coordinates with other departments to ensure seamless service delivery and patient flow.
• Maintains accurate and up-to-date patient records and documentation.
• Meets monthly upfront cash collection goals to support the financial objectives of the organization.
• Performs other duties as assigned.
• Provides excellent customer service by addressing patient inquiries and concerns professionally and courteously.

• Knowledge in Microsoft Word and Internet skills. [Required]
• Ability to deal effectively with the public. [Required]
• Ability to follow written and verbal instructions. [Required]
• Ability to work and willingness to work flexible schedules, including nights, weekends and holidays etc. [Required]
• Ability and willingness to adapt to change [Required]
• Previous experience in a medical setting, (Physician Office, Hospital, Etc.) [Preferred]
• Medical Terminology [Preferred]
• Basic Insurance Knowledge [Preferred]

• High School Grad or Equiv [Preferred]

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.