Patient Representative

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Triages incoming calls from facilities, patients, physician offices, hospitals, pharmacies, and home health.

Coordinates new patient appointments and disseminates information based on acuity level.

Educates and screens all new patients in preparation for their appointments to ensure their plan of care is appropriate.

Navigates patients through their entire plan of care.

Other duties as assigned.

• Basic knowledge of Microsoft Office products [Required]
• Customer service and service recovery [Required]
• Basic insurance knowledge [Required]

• High School Grad or Equiv [Required]

• 1+ medical office [Preferred]

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.