Senior Manager RN Patient Experience

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Collaborates with executive leaders to meet facility needs and leverages resources effectively.
• Oversees the consulting and coaching program to drive improvement.
• Participates in planning for patient experience Develops and monitors project workplans to ensure timely completion.
• Leads committees and efforts at assigned campuses, sharing best practices across the region.
• Works with campus senior leadership to drive accountability and performance review.
• Mentors leaders, physicians, and staff in best practices for patient and family experience.
• Coaches and guides unit/department action plans to drive improvement at assigned campuses.
• Provides feedback to appropriate leadership to drive consistency in implementation of the blueprint Stays current on assessment requirements, Value Based Purchasing, and survey processes, and communicates them effectively.
• Other duties as assigned.

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.