Unit Clerk PCU

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Assembles and maintains physical patient charts from admission through discharge.

• Serves as a liaison between patients, families, staff, and medical personnel.

• Receives and directs patients and visitors, answers routine inquiries, and processes referrals and consults.

• Maintains unit census records, daily assignment sheets, and updates admissions, transfers, and discharges.

• Informs Nursing Supervisor of bed availability and facilitates patient flow.

• Manages downtime forms and chart packets, supports staff during downtime, and prepares forms for scanning.

• Projects a positive, friendly, and helpful demeanor while interacting with patients, visitors, physicians, and staff.

• Maintains an organized, clutter-free, welcoming environment in the nursing station and performs environmental rounds every 2 hours.

• Provides customer service rounds, responds to patient requests within scope of practice, and performs hourly rounds.

• Answers intercom calls, acknowledges patients by name, and responds to bedside requests within scope of practice.

• Assists with battery changes, lead placement of telemetry, new patient room setup, orientation, and patient transport needs.

• Manages delivery and retrieval of patient trays, serves as a resource for medical and nursing staff, and ensures accurate patient location in the computer.

• Performs other duties as assigned.

• Computer proficiency [Required]
• Mature judgment and the ability to handle confidential information within healthcare organization guidelines and applicable regulations. [Required]
• Ability to communicate verbally in English and in written form with persons of varied backgrounds in a respectful, effective, and professional manner. [Required]
• Critical thinking / problem-solving skills. [Required]
• Teamwork, tact, and conflict resolution. [Required]
• Organizational, multitasking and prioritization skills. [Required]
• Proficiency in using Computer System, Patient Call Bell System, Fax Machine, Pneumatic Tube, Telephone System, Copy Machine, Phones. [Required]
• Previous experience in a medical setting and knowledge of medical terminology [Preferred]

• High School Grad or Equiv [Required]
• Technical/Vocational School [Preferred]

• Previous experience in a medical setting and knowledge of medical terminology [Preferred]

• Basic Life Support - CPR Cert (BLS) [Required]
• Crisis Intervention Team (CIT) [Preferred]

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.