Implementation Engineer

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

As an Implementation Engineer at Adyen, you will partner with fast-growing and enterprise businesses to design, integrate, and scale how they use Adyen’s payment platform.

This role sits at the center of complex technical delivery and pre-sales collaboration, where you help merchants make architectural decisions that directly impact performance, scalability, and global expansion. You’ll work on complex integration challenges where design decisions shape how global merchants operate at scale.

This position is based in Chicago, and the ideal candidate is both consultative and technical.

We are looking for candidates with strong experience in APIs, integrations, and technical delivery. You will act as the primary technical partner for merchants, owning projects from solution design through to successful launch.

• →Deliver end-to-end implementation projects from solution design through to go-live
• →Design and help merchants build high-performance, API-based integrations for complex systems.
• →Partner closely with Sales during pre-sales to shape solutions, assess feasibility, and support technical discussions with prospective merchants
• →Act as the primary technical partner for merchants, guiding architecture and integration decisions
• →Build alignment  across Product, Engineering, Sales, and Project Management to drive the best outcomes for merchants
• →Guide merchants through technical design decisions, testing, and production readiness
• →Improve delivery quality by sharing best practices and helping elevate team knowledge
• →Support a culture of growth by sharing knowledge and helping others unblock and succeed
• →Act as the voice of the merchant internally, translating customer needs and pain points into actionable insights for Product and Engineering
• →Advocate for improvements in Adyen’s products and integration experience based on recurring merchant challenges and feedback

• 4+ years of experience in technical consulting, integrations, or software engineering
• Deep understanding of APIs and experience working across frontend and backend systems
• Comfortable making decisions in ambiguous environments
• Solid communicator who can lead technical discussions and build credibility with both technical and business stakeholders
• Proactive builder who takes initiative to see projects through to completion.
• Pragmatic approach focused on working, scalable solutions
• You proactively share best practices to help the team grow and to ensure merchants deliver high-quality, reliable integrations

This role is based in our Chicago office. We're an office-first company and expect employees to work in-office at least 3 days a week on average. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while also supporting flexibility.

We actively seek different perspectives to sharpen our ideas. Our unique culture is a product of our diverse backgrounds and experiences. No matter who you are or where you’re from, you’re welcome to be your true self at Adyen. 

If you need accommodations or support during the recruitment process to perform at your best, you’ll have the opportunity to let our team know in your application. We encourage people from all backgrounds and abilities to apply.

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. If you have specific time constraints, please communicate them with your recruiter, and we’ll do our best to accommodate them where possible.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.

You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications.