Compliance Manager

Aeon is a nonprofit developer, owner, and manager of affordable communities in the Twin Cities. For 40 years, we have been at the forefront of creating housing that goes beyond shelter. Our housing serves as a platform for resilience, opportunity, and lasting impact. With a portfolio of almost 5,000 apartment homes, Aeon provides stability for thousands of residents each year.

We focus on bold, forward-thinking solutions that address the need for affordable housing. Through innovation, collaboration, and an unyielding commitment to community, we help create opportunities for residents to build stronger, more sustainable futures.

Join a mission-driven team that is shaping the future of affordable housing and making a lasting impact. Learn more at www.aeon.org.

Aeon is seeking an experienced affordable housing compliance leader to serve as our Compliance Manager. The Compliance Manager is responsible for the day-to-day execution of compliance across Aeon's affordable housing portfolio, ensuring properties meet regulatory and program requirements. This position manages compliance operations across multiple funding sources, identifies risks early, and maintains high standards of accuracy and timeliness.

The Compliance Manager serves as a technical resource on program requirements for compliance specialists and site teams, working closely with Property Operations, Asset Management, and Development teams to ensure regulatory obligations are met in daily operations. This role also supports training, process improvement, and risk management under the direction of the Director of Compliance.

Essential functions include, but are not limited to:

• Manage day-to-day compliance with affordable housing regulations, including LIHTC, HUD Section 8, HOME, Public Housing, RAD, and other applicable federal, state, and local programs.
• Manage income certifications, recertifications, and file audits to maintain regulatory compliance and mitigate risk.
• Conduct internal audits and file reviews according to the audit plan set by the Director of Compliance, identifying areas for improvement and ensuring corrective action plans are implemented.
• Serve as a day-to-day contact for compliance audits, regulatory agencies, investors, and syndicators, ensuring timely and accurate responses to compliance-related inquiries.
• Manage annual updates to income limits, rent limits, and utility allowances across all funding sources, ensuring correct unit designations in layered-financing properties, including the next available unit rule, vacant unit rule, and income averaging where applicable.
• Assist in preparing annual owner certifications and compliance reports to Minnesota Housing, local HRAs and PHAs, investors, and syndicators.
• Manage HUD EIV use and required monitoring reports, as well as TRACS/HAP voucher submissions for project-based Section 8 properties.
• Assist compliance for lease-ups, acquisitions, and rehabs, including tenant-in-place qualification and support for placed-in-service and 8609 documentation, in partnership with Development.
• Coordinate preparation for Management and Occupancy Reviews (MORs) and agency file audits, and partner with Property Operations on NSPIRE inspection readiness.
• Manage compliance with supportive housing and homeless set-aside requirements, including referral and coordinated entry processes.

• Develop and deliver compliance training for site staff and other stakeholders, in partnership with the Director of Compliance, to build a strong culture of compliance and risk awareness.
• Carry out quality control measures and standardized processes across Aeon's portfolio to increase efficiency and accuracy in compliance operations.
• Support fair housing compliance, ensuring that Aeon maintains best practices in equitable housing access and non-discrimination.
• Keep core compliance policies current under the direction of the Director of Compliance, including Tenant Selection Plans, Affirmative Fair Housing Marketing Plans, reasonable accommodation procedures, VAWA emergency transfer plans, and Language Access Plans.
• Carry out the risk-based internal audit plan, which rates properties by compliance risk and directs review resources accordingly.
• Track audit findings, IRS Form 8823 issues, and agency findings through correction and closure within required cure periods.
• Apply safeguards for resident personal information, EIV data security, and record retention schedules.
• Monitor changes in federal rules, such as HOTMA implementation, and in Minnesota and local renter protections that affect screening and certification and recommend updates to procedures and training to the Director of Compliance.

• Provide guidance and mentorship to compliance specialists and site teams, ensuring staff are well-supported in managing compliance responsibilities.
• Work closely with Property Operations, Asset Management, and Development teams to integrate compliance strategies into property management and future project planning.
• Work with technology teams to improve compliance tracking systems and use data to identify trends and recurring issues.

• 3+ years of experience in affordable housing compliance, with strong knowledge of LIHTC, HUD, and related regulatory programs.
• 1+ years of leadership experience, including training, team guidance, and process improvement.
• Proven expertise in federal, state, and local affordable housing regulations and fair housing laws.
• Experience managing audits, working with external regulatory agencies, and implementing compliance programs.
• Strong analytical, problem-solving, and decision-making skills.
• Proficiency in compliance management software and property management systems (e.g., Fortress, Yardi, RealPage, or similar).
• Certifications such as HCCP, COS, or C3P are preferred but not required.
• Ability to understand business objectives, strategies and directions and ability to develop and implement action plans accordingly.
• Effective at project management, implementation and follow through.
• Ability to influence and collaborate internally and externally at all organizational levels.
• Ability to individualize training and communication approaches to meet the needs and learning styles of a diverse staff.
• Must have outstanding work ethic, be highly motivated, customer service-oriented and a self-starter.
• Great interpersonal and problem-solving skills and can bridge technical and business stakeholders.
• Ability to work on a variety of tasks simultaneously and consistently meet deadlines.
• Must be a resourceful problem solver with an attention to detail and a seeker of excellence who values results, hard work, customer service, and loyalty to Aeon's mission.
• Commitment to Aeon's mission, values, and diversity, equity, and inclusion efforts.
• Valid driver's license, reliable vehicle, and current vehicle insurance required.

Physical Requirements

• Ability to remain in stationary position for extended periods while working at a computer and attending meetings.
• Ability to operate standard office equipment, including computers, phones, and printers.
• Ability to move about the office to access files, meeting spaces, and office equipment.
• Ability to reach above and below shoulder height to access file cabinets, storage areas, and office supplies.
• Ability to lift and carry materials up to 15 pounds on an occasional basis, such as meeting materials or event supplies.
• Ability to conduct property tours and inspections: Includes walking through hallways, stairwells, leasing offices, common areas, and vacant or occupied apartment homes. This may involve navigating multiple floors and uneven surfaces.
• Ability to communicate clearly and effectively, both verbally and in writing, in person and through virtual platforms.
• Ability to work in environments with moderate noise levels, including shared office spaces, meetings, and event settings.

The physical requirements described above represent the essential functions of the job and may be performed with or without reasonable accommodations.

Aeon is an Equal Opportunity Employer committed to providing equal employment opportunities to all applicants and employees. Applicants may review the EEOC's Know Your Rights: Workplace Discrimination Is Illegal notice.