Compliance Technician (Affordable Housing)

Aeon is a nonprofit developer, owner, and manager of affordable communities in the Twin Cities. For 40 years, we have been at the forefront of creating housing that goes beyond shelter. Our housing serves as a platform for resilience, opportunity, and lasting impact. With a portfolio of almost 5,000 apartment homes, Aeon provides stability for thousands of residents each year.

We focus on bold, forward-thinking solutions that address the need for affordable housing. Through innovation, collaboration, and an unyielding commitment to community, we help create opportunities for residents to build stronger, more sustainable futures. Join a mission-driven team that is shaping the future of affordable housing and making a lasting impact. Learn more at www.aeon.org.

Aeon is seeking a detail-oriented affordable housing professional to join our Compliance Team as a Compliance Technician. This position plays an important role in maintaining compliance across Aeon's affordable housing portfolio, helping ensure our communities meet housing program requirements.

The Compliance Technician reviews resident files, verifies eligibility, processes certifications, tracks deadlines, and maintains accurate compliance records. Working closely with property management teams, this position helps identify and resolve compliance issues, prepare for audits and inspections, and support consistent compliance practices across our communities.

The Compliance Technician reports to the Director of Compliance.

Key responsibilities include, but are not limited to:

• Review resident certification and recertification files for completeness, accuracy, and required documentation.
• Verify income, assets, household information, and other eligibility documentation.
• Identify missing information or errors and work with property staff to make corrections before files are submitted for approval.
• Track certification and recertification deadlines to ensure timely completion.

• Maintain accurate and organized resident compliance records in property management software and electronic filing systems.
• Assist with required compliance reporting for housing agencies, investors, and funding partners.
• Monitor compliance reports and tracking systems to identify potential issues and ensure accurate, timely reporting.

• Prepare resident files and supporting documentation for internal audits, agency inspections, and compliance reviews.
• Assist with internal file reviews, track audit findings, and work with property teams to resolve identified issues.
• Support compliance activities during new property lease-ups, including application processing, certification reviews, and file preparation.

• Provide day-to-day compliance support to property management teams, answering questions and helping resolve routine compliance issues.
• Assist with training efforts for onsite property staff, including preparing materials, coordinating sessions, and reinforcing compliance procedures and requirements.
• Support the Compliance Team with special projects, process improvements, and other compliance-related activities.
• Participate in team meetings and collaborate across departments to promote consistent compliance practices.
• Other duties may be assigned based on organizational needs.

We are seeking a detail-oriented affordable housing professional with strong organizational skills, sound judgment, and a commitment to accuracy. This person can manage competing priorities, solve problems, meet deadlines, and build positive working relationships while ensuring compliance with housing program requirements.

• 2+ years of experience in affordable housing, property management, compliance, or a related field.
• Working knowledge of affordable housing programs, particularly LIHTC/Section 42. Experience with Section 8, HOME, or other HUD programs is required.
• Experience reviewing resident files, processing certifications, verifying eligibility, or maintaining compliance records.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities and deadlines.
• Ability to identify errors, solve problems, and follow established policies and procedures.
• Proficient in Microsoft Office, including Outlook, Excel, and Teams. Experience with Fortress or similar property management software preferred.
• Strong communication and relationship-building skills, with the ability to work independently and collaboratively while maintaining confidentiality.
• Commitment to Aeon's mission, values, and diversity, equity, and inclusion efforts.
• Must be resourceful, problem solving, relationship-building, and seeker of excellence.
• Valid driver's license, reliable vehicle, and current vehicle insurance required.

Physical Requirements

• Ability to remain in stationary position for extended periods while working at a computer and attending meetings.
• Ability to operate standard office equipment, including computers, phones, and printers.
• Ability to move about the office to access files, meeting spaces, and office equipment.
• Ability to reach above and below shoulder height to access file cabinets, storage areas, and office supplies.
• Ability to lift and carry materials up to 15 pounds on an occasional basis, such as meeting materials or event supplies.
• Ability to conduct property tours and inspections: Includes walking through hallways, stairwells, leasing offices, common areas, and vacant or occupied apartment homes. This may involve navigating multiple floors and uneven surfaces.
• Ability to communicate clearly and effectively, both verbally and in writing, in person and through virtual platforms.
• Ability to work in environments with moderate noise levels, including shared office spaces, meetings, and event settings.

The physical requirements described above represent the essential functions of the job and may be performed with or without reasonable accommodations.

Aeon is an Equal Opportunity Employer committed to providing equal employment opportunities to all applicants and employees. Applicants may review the EEOC's Know Your Rights: Workplace Discrimination Is Illegal notice.