4h ago
New
USD 128,000–163,000 per year

IT Engineer

United StatesUnited States·Los Altosmid
Customer SupportIt Support Specialist
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Quick Summary

Overview

Why Join Afero? The next wave of AI lives in everyday devices. Help build it. Our vision is to make all the world's devices secure and AI-powered, through innovation and scale.

Technical Tools
Customer SupportIt Support Specialist

What We Offer

~3 min read

Our vision is to make all the world's devices secure and AI-powered, through innovation and scale. Come build the products used by millions of people every day.

Afero is the IoT platform as a service trusted by manufacturers and brands to make connected devices both smart and secure. Today, Afero technology powers more than 20 million devices across 200+ products from 50+ manufacturers. Afero has more than 130 patents, one of the largest IoT patent portfolios globally, and was named a 2024 IoT Breakthrough Winner for IoT Security Platform of the Year. Afero is driven by a team of world-class executives and veterans in mobile, hardware, security, consumer and cloud, leveraging experience from Google, Apple, Microsoft, Amazon, Netflix, Disney, Roku and Danger.

Microcontrollers, the low-cost, low-power chips inside plugs, bulbs, locks, sensors, thermostats, and meters, ship at a rate of more than 4 billion a year, more than phones, laptops, and servers combined. Yet they lack a common software layer for identity, connectivity, provisioning, updates, fleet management, and enterprise-grade security. Afero delivers that layer: a unified platform, tested at scale in The Home Depot's Hubspace smart home ecosystem, for devices that cannot run a general-purpose operating system like Linux or Android. These devices form the far edge, connecting the physical and digital worlds so modern AI can meet people where they are. 

To learn more, please visit www.afero.io.

  • Okta administration (user lifecycle, group and app assignments, SSO/SCIM integrations)

  • Google Workspace administration

  • Mac fleet management with Jamf Pro and Apple Business Manager, including OS and patch compliance

  • SaaS administration, including Atlassian (Jira and Confluence), GitHub, and Slack

  • Onboarding and offboarding

  • IT support and incident response

  • Support for periodic access reviews

  • Hardware procurement, provisioning, asset inventory, and lifecycle

  • Office technology: conference room AV, printers, physical access control

  • Documentation and runbooks

  • Vendor and license management

  • 4+ years of IT experience, including hands-on administration of Okta, Jamf Pro, and Google Workspace

  • Strong macOS support and management skills

  • Experience working independently in a small or mid-size company

  • Clear written communication with a team distributed across time zones, with occasional early-morning or evening availability

  • Windows, Intune, and Microsoft 365/Entra ID experience

  • Office networking experience

  • Scripting or API automation (Bash, Python, or similar)

  • Okta Certified Administrator or Jamf certifications

  • Afero is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, veteran or disability status.
    ✓Okta administration (user lifecycle, group and app assignments, SSO/SCIM integrations)
    ✓Google Workspace administration
    ✓Mac fleet management with Jamf Pro and Apple Business Manager, including OS and patch compliance
    ✓SaaS administration, including Atlassian (Jira and Confluence), GitHub, and Slack
    ✓Onboarding and offboarding
    ✓IT support and incident response
    ✓Support for periodic access reviews
    ✓Hardware procurement, provisioning, asset inventory, and lifecycle
    ✓Office technology: conference room AV, printers, physical access control
    ✓Documentation and runbooks
    ✓Vendor and license management
    ✓4+ years of IT experience, including hands-on administration of Okta, Jamf Pro, and Google Workspace
    ✓Strong macOS support and management skills
    ✓Experience working independently in a small or mid-size company
    ✓Clear written communication with a team distributed across time zones, with occasional early-morning or evening availability
    ✓Windows, Intune, and Microsoft 365/Entra ID experience
    ✓Office networking experience
    ✓Scripting or API automation (Bash, Python, or similar)
    ✓Okta Certified Administrator or Jamf certifications

    Location & Eligibility

    Where is the job
    Los Altos, United States
    On-site at the office
    Who can apply
    US

    About this job

    Pay per year
    $128,000–$163,000 a year
    70% above the $85,723 median for It Support Specialist jobs on Jobera (380 salaries).
    Who can apply
    United States
    Posted
    Today
    Employer
    has 5 open jobs on Jobera.

    Listing Details

    Posted
    October 27, 2026
    First seen
    October 27, 2026
    Last seen
    October 27, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    71%
    Scored at
    October 27, 2026

    Signal breakdown

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    Employees
    1-10
    Domain
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    IT EngineerUSD 128,000–163,000 per year