Senior Systems Engineer (Level 3)

Job Title: Senior Systems Engineer
Type: Full-Time, Remote
Working Hours: Mondays - Fridays 9:00am - 5:00pm PST
Compensation: USD $2,000-2,500/month (Salary based on assessment)
Location: LATAM

About the Company:
Join our fast-growing Managed Security Service Provider (MSSP) as a Senior Systems Engineer (Level 3). Lead a team of Level I & II engineers, manage advanced systems, troubleshoot complex networks, and drive innovative IT solutions. Enjoy a hybrid work model with occasional travel to client sites and data centers.

Responsibilities

• Lead and mentor Level I & II engineers.

• Design, configure, and troubleshoot Proxmox, Ceph, and SAN solutions.

• Oversee firewalls (SonicWALL, Fortinet, Cisco Meraki, Ubiquiti) and network switches.

• Manage cloud services, including Microsoft 365 and Azure.

• Automate tasks using Python and PowerShell scripting.

• Ensure robust backup strategies, Ceph cluster management, and data recovery processes.

• Address escalated tickets and maintain SLA adherence.

• Support client onboarding and IT audits.

• Conduct periodic reviews to align IT strategies with client goals.

Qualifications
Required:

• 3-5 years in a senior IT role.

• Expertise in Proxmox, Ceph, and multi-domain environments.

• Advanced skills in Active Directory, Python, PowerShell scripting, and SAN technology.

Preferred:

• Certifications (e.g., MCSE, VMware, MS365 Azure).

• Experience with Citrix XenApp, Nerdio, and Azure AVD.

Skills:

• Strong problem-solving and leadership abilities.

• Proficiency with RMM tools, VOIP, and disaster recovery solutions.

• Excellent written and verbal communication.

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