Customer Service Invoicing Specialist

The position involves close cross-functional collaboration with multiple teams to ensure alignment on pricing, order management, and daily operational execution, guaranteeing smooth and efficient billing processes in line with service standards.

The Customer Service Invoicing Specialist is responsible for executing and overseeing the end-to-end billing cycle, ensuring that all revenue is accurately captured and properly recorded within the ERP system (SAP).

This role requires strong attention to detail and full compliance with fiscal and regulatory requirements, ensuring that all invoices meet SAT standards, including CFDI 4.0, payment complements, and alignment with internal corporate policies.

Additionally, the CSIS will monitor and analyze key billing metrics, prepare regular reports, and proactively propose process improvements to enhance efficiency and accuracy.

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.

• Fluency in English is required.

• Experience working with billing, invoicing, or accounts receivable processes.

• Strong knowledge of ERP systems, preferably SAP.

• Solid understanding of Mexican tax regulations and invoicing requirements, including SAT compliance and CFDI 4.0.

• Knowledge or experience with REPSE (Registro de Prestadoras de Servicios Especializados u Obras Especializadas) is a plus.