Inventory Integrity Coordinator

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com 

The Inventory Integrity Coordinator is a critical member of the Global Supply Chain Services (GSCS) team, specifically supporting Service Part Logistics (SPL) within the Global Operations (GO) group. This role is focused on ensuring the integrity of Work-In-Progress (WIP) inventory in SAP systems by reconciling data between SAP ECC and CRM platforms.

SPL is committed to delivering exceptional service logistics and continuously exceeding customer expectations through fast, reliable, and value-added support. The WIP Reconciler plays an integral part in this by maintaining accurate inventory records, resolving data discrepancies, and supporting key stakeholders across the global supply chain network.

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  Reconcile WIP inventory data across SAP ECC and CRM systems to ensure accuracy in material and financial flows.

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  Investigate and resolve issues related to redline errors, consumption mismatches, service confirmation discrepancies, and 120-day WIP aging.

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  Collaborate with field engineers, warehouses, CoPC, CSOs, IT teams, and other global stakeholders to address WIP-related concerns.

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  Maintain WIP integrity by proactively identifying and correcting data inconsistencies.

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  Escalate unresolved or critical issues to appropriate internal contacts in a timely manner.

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  Support continuous improvement initiatives within the WIP reconciliation process.

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  Ensure tasks are completed accurately and within defined SLAs.

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  Perform additional duties as assigned based on business needs.

• Graduate degree with 2–4 years of relevant experience in supply chain, logistics, or inventory management.

• Proficient in SAP ECC; hands-on experience is mandatory.

• Strong working knowledge of Microsoft Office applications, especially Excel.

• Excellent verbal and written English communication skills.

• High attention to detail with a commitment to accuracy and quality.

• Strong problem-solving skills and a proactive, solution-oriented mindset.

• Ability to manage time effectively and work both independently and in a team environment.

• Flexible working in variable shifts based on business requirements.

• Customer-centric attitude with a commitment to exceeding expectations.

• Demonstrates sound judgment in prioritizing and escalating issues.

• Experience in global supply chain operations or service logistics.

• Prior exposure to CRM platforms and reconciliation processes.

• Ability to thrive in a fast-paced, dynamic, and cross-functional work environment.