Product Manager – OpenLab Software Products

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Product ManagementProduct Manager

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Job Description The Product Manager for CDS Software is responsible for defining and managing Agilent's software maintenance, upgrade, entitlement,

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Product ManagementProduct Manager

The Product Manager for CDS Software is responsible for defining and managing Agilent's software maintenance, upgrade, entitlement, and support offerings across the OpenLab CDS portfolio and select CDS products. This role owns the product strategy, roadmap, commercialization, and lifecycle management of SMA (Software Maintenance) offerings that help customers maximize the value of their software investments through upgrades, support, and lifecycle protection.

Working across Product Management, R&D, Marketing, Sales, Services, Product Support, Licensing, IT, and Customer Success teams, the Product Manager translates customer needs and business strategy into valuable solutions that drive customer success, software adoption, and recurring revenue growth. The role serves as the business owner for SMA programs, migration initiatives, software lifecycle strategies, and select CDS products.

Responsibilities

~1 min read

Define and manage the strategy, roadmap, and lifecycle for Software Maintenance Agreements (SMA) and assigned CDS add-on products.

Understand customer and field needs and translate insights into offerings that improve upgrades, support, lifecycle management, and product adoption.

Partner with R&D, Marketing, Sales, Services, Support, Licensing, and IT teams to define requirements, prioritize investments, and deliver business outcomes.

Develop business cases, pricing, packaging, and go-to-market strategies that drive recurring revenue, renewal rates, and customer retention.

Guide software lifecycle policies, upgrade programs, migration strategies, and customer transition plans across the CDS portfolio.

Support product launches, sales enablement, training, communications, and performance measurement to ensure successful adoption and execution.

Requirements

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Bachelor's, Master's, or equivalent qualification with 8+ years of relevant experience.
Proven product management experience across the product lifecycle.
Experience with software products, maintenance agreements, licensing, subscriptions, SaaS, or recurring revenue business models.
Strong business acumen with experience in commercialization, pricing, business case development, and go-to-market planning.
Excellent communication, stakeholder management, and cross-functional leadership skills.
Experience working with global teams and managing competing priorities.
Knowledge of laboratory informatics, chromatography data systems (CDS), software licensing, or regulated laboratory environments is highly desirable.
Experience with AI and application of AI in Laboratory software environment is highly desirable
Willingness to travel up to 20%.

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least September 2, 2026 or until the job is no longer posted.

The full-time equivalent pay range for this position is $139,440.00 - $261,450.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

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