Assistant Registrar

Le Moyne College, located in Syracuse, N.Y., is an independent college established by the Jesuits in 1946 to provide students with a values-based, comprehensive academic program designed to foster intellectual excellence and preparation for a life of leadership and service. Today, Le Moyne has evolved into a nationally acclaimed college of liberal arts and sciences that draws students from across the U.S. and abroad.

Le Moyne College is a diverse learning community that strives for academic excellence in the Catholic and Jesuit tradition through its comprehensive programs rooted in the liberal arts and sciences. Its emphasis is on education of the whole person and on the search for meaning and value as integral parts of the intellectual life. Le Moyne College seeks to prepare its members for leadership and service in their personal and professional lives to promote a more just society.

Le Moyne College aims to advance the values of diversity and inclusiveness at the college. To do this, Le Moyne seeks scholars and professionals who bring innovation, creativity, and impact to the campus, and who bring greater depth, breadth, and diversity to our campus community.

The Assistant Registrar is responsible for all functions within the Registrar’s Office as it relates to student records, degree completion, and curriculum management. In collaboration with other Assistant/Associate Registrars, this position will support the oversight of operations within the Registrar’s Office to ensure successful and efficient performance.  

Job duties specific to this position:

• Contribute to the day-to-day operations of the Registrar’s office.
• Interpret and enforce Federal, State, and College policies, rules, and regulations as appropriate.
• Maintain data integrity of student academic records.
• Provide excellent customer service to the constituents of the Registrar’s Office (i.e. students, families, faculty, staff, external agencies, etc.) regarding student records.
• Commencement and degree completion, including but not limited to:
  • Academic advising to support degree completion
  • Related communications with students, faculty, and staff to support degree persistence and student success.
  • Graduation applications, degree audits, degree conferrals, and data reporting.
  • Collaboration with campus-wide partners to ensure the accuracy and integrity of student records data associated with commencement, honors, awards, and degree conferral activities.
• Processing of student hiatuses and related communications.
• Study abroad and international transfer credit analysis in collaboration with various administrators and offices across campus.
• National Clearinghouse and NSLDS enrollment reporting, degree verification, and error resolutions.
• Maintenance of document management and workflow solutions, including OnBase, Google forms, and related technologies.
• Serve as the primary liaison for student systems vendors and external partners, including National Student Clearinghouse and Parchment as well as additional technologies as needed.
• Assist the Registrar’s Office with:
  • All communications to and from the Registrar’s office, including phone calls, emails, and official correspondences.
  • Maintenance of student educational records.
  • The identification, investigation and resolution of issues and processing errors regarding registration and records areas.
  • Streamlining policies and procedures to improve efficiency.
  • Evaluate, implement, and test new software, upgrades, and new systems utilized in the Registrar’s Office.
  • Development of training materials and serve as the College’s training resource for best practices within student information systems, supportive software, reporting, and solutions for student information systems (SIS) and related software.
  • Serve on selected college committees.
  • Attendance at College events as needed (some evenings and weekends).
  • Other duties as assigned.

Job expectations for all Le Moyne College employees:

• Demonstrates and role-models all of Le Moyne’s mission-based competencies (collaboration, communication, diversity, integrity, leadership and service) in every interaction with all community members and external parties.
• Strengthen digital literacy skills through education and the application of digital technologies in order to effectively engage in information gathering, utilization and data management while promoting a security culture.
• Supports cura personalis by treating all individuals with dignity, professionalism and kindness.
• Promotes cura apostolica by aligning professional goals, objectives, and performance with college’s strategic goals.
• Demonstrates excellent work attendance, reliability and work ethic.
• Attends and actively participates in required meetings and training sessions.
• Complies and adheres to all of Le Moyne’s established policies, procedures and codes of conduct at all times, including all health and safety requirements and regulations, to promote desired behavior and build awareness.
• Must complete all required federal, state, institution and department trainings.
• Engages in a planned program of professional development. Continually maintains skills and knowledge relative to the position and technology industry including best practice, evolving operational requirements, and industry trends.
• Performs a variety of related duties as assigned.

• Bachelor’s degree and 2-5 years of related experience in a higher education setting (experience in a Registrar’s Office is preferred).
• Professional demeanor and ability to interact well with others in a fast-paced operation.
• Strong knowledge of student records administration, academic operations, and higher education business processes.
• Demonstrated ability to analyze complex issues, develop practical solutions, and lead operational improvements.
• Strong interpersonal, leadership, communication, and organizational skills as well as proven ability to work collaboratively.
• Excellent organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively.
• Attention to detail and proficiency in Excel is essential.
• Respect for confidential information; working knowledge of FERPA is required.
• Experience with Colleague Datatel, Unity OnBase, Parchment, and Informer is preferred.

Le Moyne College prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, citizenship & immigration or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.  Le Moyne makes hiring decisions based solely on qualifications, merit, and business needs at the time. 

To apply for this position please click the 'Apply Now' button and submit the required materials for consideration:

* Cover letter outlining your interest in the position
* Current resume
* Contact information for 3 professional references