Associate Director - Operations (KUL based only)

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.  

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Beyond the experience above, we're looking for someone who naturally brings these qualities to the table: 

• A builder at heart: You love creating something from nothing, whether structure, process, or direction, rather than waiting for someone else to hand you the playbook. 

• Genuinely customer-obsessed: You care about truly solving the customer's problem and finding the right outcome for them. 

• A natural root-cause thinker: You look past the immediate issue to understand what's really going on, and you share what you learn so others can benefit too. 

• Comfortable with data, driven by insight: You use evidence and real-world results to keep improving your approach, rather than sticking to a fixed plan. 

• A trusted collaborator: People across the business want to work with you, because you build real partnerships, not just transactions. 

• Calm, confident, and adaptable: You bring clarity and good judgment even when things are still taking shape, and you're comfortable making decisions without having every answer. 

If this sounds like you, we'd love to hear from you. Join us in building something new and in making travel better, one customer at a time 

• Agoda Careers https://careersatagoda.com
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• LinkedIn https://www.linkedin.com/company/agoda
• YouTube https://www.youtube.com/agodalife

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.