Quality Assurance Supervisor

At Agri-Mark/Cabot Creamery, you're joining more than a company. You're becoming part of over 100 years of farming heritage, family values, purpose, sustainability, integrity, teamwork, and pride in producing award-winning dairy products.

As the world's first dairy cooperative to achieve B Corp Certification, we are committed to making a positive impact on our employees, consumers, communities, and cooperative farm families. If you are passionate about food safety, quality assurance, regulatory compliance, and continuous improvement, we'd love to hear from you.

We are seeking a highly motivated Quality Assurance Supervisor to support our food safety and quality programs. Reporting to the Quality Assurance Manager, this position plays a vital role in maintaining product quality standards, supporting regulatory compliance, managing environmental monitoring programs, and driving continuous improvement initiatives throughout the facility.

The successful candidate will oversee laboratory operations, conduct internal audits, support certification and inspection activities, manage quality documentation, and work collaboratively with production teams to ensure the highest standards of food safety and product quality are achieved.

• →Manage weekly plant GMP inspections, quarterly glass and brittle plastic inspections, and other internal auditing tasks as assigned by the QA Manager.
• →Oversee laboratory testing of manufactured products and plant samples in a timely and accurate manner to ensure Agri-Mark's quality standards are consistently met.
• →Maintain accurate and complete records of all testing activities and report any results that do not meet quality standards to management.
• →Manage the planning and execution of environmental testing programs, including all associated resources.
• →Conduct data review, compilation, trending, and report generation to support Food Quality and Food Safety initiatives.
• →Participate in annual SQF, FDA, USDA, and State inspections and audits; serve as the backup SQF Practitioner.
• →Manage external pest control contractors and monitor program effectiveness.
• →Assist with the Hold/Release Program.
• →Participate in mock recall exercises.
• →Complete multiple projects within established deadlines while performing assigned laboratory duties.
• →Provide production support in areas of Quality Assurance.
• →Develop, implement, and revise Standard Operating Procedures (SOPs) as needed.
• →Establish and maintain documentation requirements and records for products and quality systems.
• →Implement ongoing quality improvement initiatives in collaboration with cross-functional teams.
• →Maintain product consistency throughout the product lifecycle through quality checkpoints, testing, and verification processes.
• →Anticipate quality and program-related issues, implement corrective actions, and escalate concerns when necessary to ensure commitments are achieved.

• Associate's or Bachelor's degree in Food Science, Microbiology, Biology, Chemistry, or a related scientific field preferred.
• Experience in Quality Assurance, Food Safety, Laboratory Operations, or Food Manufacturing.
• Strong knowledge of GMPs, food safety programs, and quality systems.
• Experience with data gathering, trend analysis, and report generation.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Word and Excel.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Demonstrated problem-solving and analytical abilities.
• Ability to work effectively both independently and as part of a cross-functional team.

• Working knowledge of HACCP principles and preventive controls.
• Knowledge of SQF requirements and food safety systems.
• SQF Practitioner Certification preferred.
• Experience with environmental monitoring and pest management programs.
• Dairy or food manufacturing experience preferred.

This position requires the ability to:

• Stand, walk, bend, stoop, kneel, reach, and climb on a regular basis.
• Utilize hearing, vision, and speech with or without reasonable accommodation.
• Work in both laboratory and manufacturing environments while maintaining food safety and quality standards.
• Lift, carry, and move materials as required in support of laboratory and production activities.

Agri-Mark and Cabot Creamery are built on a rich history of agriculture, family values, hard work, and craftsmanship. As a Certified B Corporation, we are committed to balancing purpose and profit while supporting our employees, customers, communities, and cooperative farm families.

Agri-Mark is an equal opportunity employer. The company is committed to the fundamental principle of equal opportunity and equal treatment for every qualified prospective and current employee. The company does not discriminate or allow discrimination on the basis of race (including traits historically associated with race including hair texture and protective hairstyles), color, religion, ancestry, national origin, citizenship, genetic information, sex (including pregnancy or pregnancy-related conditions), sexual orientation, gender identity, place of birth, crime victim status, age, physical or mental disability, a positive result from an HIV-related blood test, military or veteran status,  or any other classification protected under applicable federal and/or state law.

Agri-Mark complies with all federal, state, and local laws and regulations.